Sample Question Essay

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CompTIA A+ 801 Practice Questions Answers Question 1 Objective: Identify types of network cables and connectors Which of the following is the definition of an ST fiber connector? a) Synthetic Tip b) Standard Tip c) Steel Tip d) Straight Tip Question 2 Objective: Given a scenario, demonstrate proper communication and professionalism Customer satisfaction is best achieved by: a) never minimizing the customer’s problems. b) being defensive. c) talking to coworkers while interacting with customers. d) being judgmental. Question 3 Objective: Install and configure storage devices and use appropriate media SCSI hard drives can spin at a maximum speed of: a) 5,400 rpm. b) 7,200 rpm. c)10,000 rpm. d)15,000 rpm. Question 4 Objective: Identify connector types and associated cables Which of the following video connectors can display the HIGHEST resolution? a) Composite b) HDMI c) VGA d) S-video Question 5 Objective: Given a scenario, demonstrate proper communication and professionalism While attempting to resolve an issue, a customer talks to the technician about a recent activity that has no relevance on the repair. Which of the following is the MOST appropriate response? a) Ask the customer for a timetable about recent activities. b) Let the costumer complete their statement and then continue resolving the issue. c) Document the customer’s statement and continue resolving the issue. d) State that the activity is not relevant to the repair and continue resolving the issue. Question 6 Objective: Configure and apply BIOS settings Which of the following is MOST likely used at a large company? (Select TWO). a) Windows 7 Home Premium b) Windows 7 Professional c) Windows XP Professional d) Windows 7 Starter e) Windows Vista Home Premium Question 7 Objective: Compare and contrast network devices, their

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