Safeway Case Study

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cASE STUDY Safeway Top NorTh AmEricAN rETAilEr cENTrAlizES TrANSporTATioN mANAgEmENT AND AppoiNTmENT SchEDUliNg AND SAvES Safeway Key Statistics • ranks 55 in Fortune 500 and is part of the S&p 500 • Top Five North American Food retailer • Deployed one Network Transportation and Appointment Scheduling solutions in less than 3 months • centralized transportation and appointment scheduling processes • Delivered a single systemic platform across manufacturing and retail Transportation operations • reduced scheduling overhead by 90% for many americans, “going to Safeway” is synonymous with “going to the grocery store.” Safeway is one of North america’s largest food retailers, with about 1,740 stores located mostly in industry Grocery Retail Annual Sales $42 Billion the western, midwestern, and mid-atlantic regions of the US, as well as western Canada. It also operates regional supermarket companies, including The Vons Companies (primarily in Southern California), Dominick’s finer foods (Chicago), Carr-Gottstein foods (alaska’s largest retailer), Genuardi’s family Markets (eastern US), and Randall’s food Markets (Texas). It also owns eretailer Groceryworks.com. Outside of the US, Safeway owns 49% of Casa Ley, which operates about 135 food and variety stores in western Mexico. Demand Driven Networks | One Network Enterprises  cASE STUDY Safeway Top Competitors • Kroger • SUpErvAlU • Wal-mart Ultimately the process resulted in: • A centralized transportation process, however a decentralized scheduling process resulting in 5 dedicated schedulers (one for each warehouse) across each of Safeway’s 16 facilities. • A manual process which required significant manual intervention at all points in the process resulting in an unacceptable number of late deliveries. Due to this situation, the following impacts were felt:   — Increased
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