SAI 460 Final Exam Answers

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SAI 460 Final Exam Answers https://hwguiders.com/downloads/sai-460-final-exam-answers SAI 460 Final Exam Answers 1. Question: (TCO 1) Which of the following are not capability levels in CMM (I)? (This question may have one or more answers. For full credit, check all that apply). 2. Question: (TCO 1) The first phase of Porter’s recommended process for evaluating the company is: 3. Question: (TCO 2) Change management is the approach to plan, _______, ________, manage, measure, and sustain changes in business processes and work. 4. Question: (TCO 2) According to Porter’s model, which of the following are forces driving industry competition? (This question may have one or more answers. For full credit, check all that apply). 5. Question:…show more content…
Question: (TCO 3) A Level 2 Business Process Diagram typically depicts which of the following? (This question may have one or more answers. For full credit, check all that apply). 7. Question: (TCO 4) What are some of the phases of a best-practice, business-process reengineering methodology? 8. Question: (TCO 4) Which of the following are characteristics of a very complex process? (This question may have one or more answers. For full credit, check all that apply). 9. Question: (TCO 5) Which of the following are not steps in defining a preliminary business case? (This question may have one or more answers. For full credit, check all that…show more content…
Question: (TCO 6) Which of the following activities should be performed when implementing a change that requires a new position or job? (This question may have one or more answers. For full credit, check all that apply). 13. Question: (TCO 7) When a significant issue arises during implementation, what are some reasons for going through with the change despite objections? (This question may have one or more answers. For full credit, check all that apply). 14. Question : (TCO 7) When selecting performance measures for an implementation, which of the following can be used to measure increased service? (This question may have one or more answers. For full credit, check all that apply). 15. Question: (TCO 8) Goals of performance measurements include which of the following objectives? (This question may have one or more answers. For full credit, check all that apply). 16. Question: (TCO 8) Key components of ongoing process measurement include: (This question may have one or more answers. For full credit, check all that apply). 17. Question: (TCO 9) The most common issues in change management can be grouped into all of the following general categories

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