1.2 what is important to the person - what matters to them, from their perspective clearly identifies the supports that the person requires - what is important for them to stay healthy and safe, and it identifies what needs to stay the same or be enhanced in the person’s life, and what needs to change (in order that the person has more of what is important to them in their life). Actions are set that identifies what need to change and who will do this by when. 1.3 Person-centred thinking can make a huge difference to individuals and their families. It gives them a feeling of being important, of being part of the decisions that are made. Sometimes when people have to leave their own homes or lose some of their mobility, they can feel very alone.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
The purpose of person centred planning is to enable people to live the lives they want in their communities. People who have used person centred planning are finding that it can: • Helps people work out what they want in their lives and make them feel stronger and more confident. • Clarify what support people need to pursue aspirations. • Bring people together to support people in joint problem, solving and to energise and motivate people based upon, better understanding of and commitment to the person. • Help direct and shape the contributions made from service agencies, to ensure they are based upon what is important to a person from their perspective.
Effective communication affects all aspects of work as it is a way of developing personal relationships with service users and their families so you are able to meet their needs. It is important to develop positive relationships with work colleagues and other professionals, sharing information and having the information you need to be able to report on your work. This can only be achieved through effective communication. It is important to use different types of communication such as verbal, non verbal (body language, expression, signs, symbols or other visual aids) to clearly understand an individual’s needs and wishes. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
b) Individuals using the service and their carers Effective communication is vital between carers and the residents. This enables you to build a relationship with the people you care for and will ensure they feel safe and trust you to look after them. Communication is also needed so the residents can tell you how they are feeling and what their needs and wishes are. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
It places the person at the centre of all - thinking, discussions, processes and procedures. The person-centred approach also sees the interactions between the person and different elements within their support systems as being of paramount importance, and therefore places emphasis on supporting the system that supports the person i.e. the family and friends, and other professionals. It discovers and acts on what is important to the person. In dementia care is a key aspect of best practice.
Each team member shares information about their role and can highlight any problems or positives regarding the service user * Relationship with the service user. This is a one on one relationship. You have to listen and observe while delivering care. You have conversations and ask how they are and what they need. This is the most important relationship to establish and maintain because the service user needs to be able to trust you and feel safe.
1 Understand the principles and practice of person-centred thing,planning and reviews. 1.1 Explain what person -centred thinking is, and how it relates to person-centred reviews and person centred planning. Person centred thinking is a set of values, skills and tools used in getting to know someone by Person Centred Planning and in personalising of services used by people who need supports provided by social or health care. It is separating what is important to, from what is important for the individual and finding a balance between them. It reflects what is important to the person (now and for the future) and specifies the support they require to make a valued contribution to their community.
Person-centered values provide a foundation on which we can base and build our practice. We need to understand what the values are, how we can promote them and why they are important. A value is simply what is important in the life of the person we are supporting. These are the person centered values; Individuality, rights, choices, privacy, independence, dignity, respect, partnership, equal opportunities. 1.2 person centered values are important with care plans as Care planning is all about improving the lives of those who receive care.
Service users are more likely to confide in carers which they trust and therefore will help to build their working professional relationship. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Asking the individual - this would enable me to identify if the individual is hard of hearing and also if they understand the language in which I am asking. This is probably the best way of establishing their communication needs as I will be able to gain an immediate understanding.