What actions would you take to ensure that employees in the organisation understood the need for improvement and were able to cope with the accompanying changes? In your report use examples or scenarios to support your theories and to demonstrate the need for effective continuous improvement processes. Tables, graphical diagrams, charts or statistical information can be included to help you explain and support your work. You will need to utilise works by several authors to develop the
“Grievance Procedure is a step by step process an employee must follow to get their complaints addressed satisfactorily. In this process, the formal (written) complaint moves from one level of authority to the next.” The purpose of this process is to ensure the organization creates a working environment where employees may perform his/her duties to the best of their abilities as it relates to their assigned duties and responsibilities. In this paper, I will discuss the effective use of the grievance procedure for the settlement of disputes. HR 586: Labor Relations Course Project I. Various Types of Grievances There are various types of grievances that can come into play in the grievance process, usually depending on how they transpire.
| * Allow enough time for employees to make appropriate decisions about separation/termination events that affect them. | * Protect confidentiality and ensure respect for individuals involved. | 2) What are some questions you could ask when doing a training needs analysis that would clarify whether staff were appropriately skilled to manage disciplinary action? * For what purpose is the research being done and what does the
Activity 1 Organisations need to collect data about their employees to comply with legal and regulatory requirements. Data is collected to enable HR to effectively and appropriately proceed with personnel administration and to support HR strategies. HR needs to collect data for the purpose of:- Information Management - to ensure accurate and up to date information relating to payroll, pension, benefits, and employee contact details is held for each employee. Planning – to identify learning and development & training needs Monitoring – to monitor staff absence, employee turnover and identify any trends. Health and Safety – to ensure we are compliant with any local legislation and group policies and procedures.
INTRODUCTION Every major or minor organizational change or crisis requires change agents or change leaders. A change agent is an individual who has the expertise and influence to stimulate, facilitate, and coordinate the change effort. It takes courage to become a change agent and need a new mindset towards organizational members and performance and a readiness to take risks, dilemma to deal with uncertainty and conflicts, and so on. A change agent is required to develop expertise such as problem solving skills, ability to foresee long-term perspective and to tolerate rejection, including failure. Therefore, to achieve any change effort depends on the quality and workability of the relationship between the change agent and the members of the organization.
Before making a decision, the manager will consider the task in hand, the people involved and those who will be affected (such as customers). Various internal and external factors may also affect the choice of leadership style used. Internal factors include the levels of skill that employees have. Large teams may have members with varying levels of skill. This may require the team manager to adopt a more tell style, providing clear communication so that everyone knows what to do to achieve KPI success.
These factors consider the organisation’s team and reporting structure, level of support and commitment and the overall impact to the organisation. The factors are then quantified and prioritised based on these criteria then reviewed to ensure the projects do not exceed the organisation’s resource capabilities. The selection criteria may also include return of investment, risks and the time frame, PPM involves a strategic process that allows the decision makers’ to visualise and monitor the performance of each project by taking into account whether the project is performing or underperforming. PPM is gaining interest due to organisations abilities to respond to challenges confronted by a globalised, information-rich, dynamic and competitive environment. PPM has helped project officers negotiate between stakeholders according the to the organisation’s PPM status.
We will also communicate with coleagoes and with other professionals.The way you communicatewill bedifferent depending on the person with you are communicating and the purpose of communication. 1.3 Explain why is important to observe an individual`s reaction vhen communicatingwith them All communication has an effect on the person you are communicating with and is important thatyou watch the effects so that any problems can be identified and dealt with. People communicate through : speaking,facial expresion,body language,position,dress,gesture. 2. Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support.
Assessment centres are utilised by some organisations. They provide an alternative method of recruiting to the usual interview structure. An assessment centre aims to replicate some of the key task in the job so an employee can see how people deal with different scenarios. Assessment centres operate on the principle of a cross reference system, There are multiple assessors evaluating against multiple competencies in multiple exercises. The key is defining the right competencies and behaviors beforehand so that the exercises will facilitate the relevant behavior.
To do so the selection process should be fair, consistent, well understood, and legally and professionally executed in conjunction to the organisation practices. At least one member of the panel should have knowledge of the role to assist in identifying and choosing the correct applicant for the initial shortlisting and the interview process. Good selection practices should always involve shortlisting, interview, reference and background check, job offer and an employment contract. Induction Procedure – The induction process should enable the new employee to settle down quickly in a new position and become familiar with the people, culture and surroundings of the business. This policy should outline history and introduction of the organisation, its objectives and goals, the standards and rules, structure of company, training, promotion, health & safety, workplace diversity, disabled employees, hours to be worked and breaktime.