Manage Health and Social Care

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Unit 513 Manage health and social care practice to ensure positive outcomes for individuals 1. – Explain outcome based Practice Outcome based practice is concerned with the quality of life rather than levels of ability like health, employment etc. For an individual outcomes can be framed around steps they take in order to improve their lives. It can also relate to personal safety and security as an example. Most outcomes are related to costing but some can be reference without costs, although when outcomes are being driven it is necessary to demonstrate value for money. Outcomes can be about promoting change for the individual. Given them direction and focus around their lives, improving their own quality of life. Outcomes use various frameworks and tools to assist providers and commissioners. For example: Talking Points – This tool was designed to be used within adult services in Scotland. The tool consists of staff development, information for service users and carers, resources to support data management and information on how to use the approach. The pilot providers used this approach in relation to services that they have been commissioned to provide, but have been guided by the servicer’s users and what they have told them. This approach has helped to improve the individual quality of life. It has also given the providers evidence that the support being provided is supporting them to achieve in life what they want. ASCOT (Adult Social Care Outcomes Toolkit) – This has been developed by the Personal Social Service Research Unit (PSSRU). The tool measures improvement in the outcome of clients and relates this to the use of the service. Its measures the following: • Changes over time • Current and expected situation in the absence of a service • Expected gain from service use • Capacity of

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