Kristen Cookies Essay

798 Words4 Pages
1. How long will you take to fill a rush order? It will take 26 minutes, not including the preheat time, to fill a rush order. This is determined by first creating a process flow diagram (see Diagram 1); then adding the time each activity takes from start to finish for 1 dozen cookies (6+2+1+9+1+2+5= 26min). This is called the throughput time. Diagram 1: Kristen’s Cookies Process Flow Diagram 2. How many orders can you fill in a night, assuming you are open four hours each night? The maximum orders that Kristen’s Cookies can fill per night, assuming hours of four each night is a total of 22 orders with (.4) extra time for cleanup. Data: 4hrs/night = 4hrs. 4hrs*60min = 240min available each night … then calculate the cycle time, which is also called the bottleneck time. = (Load & Set Cook Time) + (Bake) = 1min + 9min = 10min This is calculated by first taking the total number of minutes per night minus the first order, which is the throughput, calculated in question 1. Then we divide the number by the cycle time, which is the time for each additional batch (+1). ((240) – 26) / 10) + 1 = 22.4 Note* 22 orders per night is based on the maximum order of 3 dozen because of the amount the bowl can handle for each process flow. It also assumes that all the cookies are the same, for example they are all chocolate chip cookies for the batch of 3 dozen. 3. How much of your own and your roommate's valuable time will it take to fill each order? In Diagram 1, it shows that You would take a total of 8 minutes (6+2=8min) for the following items: • Wash Items & Mix Ingredients • Spoon on Cookies Sheet The diagram also shows the total time of 4 minutes (1+1+2= 4min) of time will be used of the RM, for the following times: • Load & Set Cook Time • Accept Payment • Pack Order Note* the Oven time will not take either person’s time except for idle time. 4.

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