Krispy Kreme Doughnuts

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Krispy Kreme Doughnuts External and internal environment with competitive advantage Contents Page 1. INTODUCTION…………………………………………………………………………3 2.0 EXTERNAL FACTORS – (Porters 5 forces)………………………………………3 2.1 Buyer Power…………………………………………………………………………..4 2.2 Threats of New Entrants……………………………………………………………..4 3.0 INTERNAL FACTORS – (Value Chain)……………………………………………5 3.1 Inbound Logistics …………………………………………………………………….6 3.2 Technology……………………………………………………………………………6 3.3 Sales …………………………………………………………………………………..7 4.0 COMPETITIVE ADVANTAGE ………………………………………………………7 5.0 PURPOSAL AND CONCLUSION ………………………………………………….9 6.0 REFERENCE LIST…………………………………………………………………..11 7.0 APPENDIX 1. Value Chain …………………………………………………………15 8.0 APPENDIX 2. SWOT Analysis …………………………………………………….15 9.0 APPENDIX 3. Perceived Value Chain…………………………………………….17 Introduction Founded by Vernon Rudolph in 1937 Krispy Kreme doughnuts began producing doughnuts with the intention to sell them to grocery stores. Today, there are over 500 Krispy Kreme stores in 21 international markets. Since becoming a global firm there has been several structural changes which led to a massive expansion in the mid 1990’s. KKD began to realise that they had over expanded when accounting practices that were questionable were identified and caused a plummet in their stock price. The changing needs of consumers, who are looking for healthier products, lower priced food and convenient store locations has become an increasing issue that competitors have picked up on. KKD operates within the restaurant industry and faces high competition within the fast food and fast casual sectors, competitors such as Dunkin’ Donuts, Tim Horton’s, and Starbucks compete with KKD for market share on the basis of pricing, product differentiation, and expansion through franchises. This report
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