Global-Beijing Sammies Essay

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QUESTION 4 Discuss the skills and attributes of Sam Goodman. Discuss the skills that he needs. Why do you think he is having difficult time hiring employees that can perform up to his expectations? The skills and attributes of Sam Goodman are: a. Visionary: Goodman is a true visionary as it relates to his desire to develop a place to “hang out and eat a traditional sandwich which reminded him of home.” (page 213) b. Determination: He’s the epitome of undaunted determination to follow through on a dream. Beginning any business is difficult enough, but compounded with the partnership and cultural hurdles he overcame, Goodman deserves much kudos for a job well done. c. Self-Realization: Sammie’ founder effectively knows his own strengths and weaknesses and is humble. d. Isolation of Decisions: At the different turns in the road, Goodman has effectively learned to isolate Sammies’ core business decisions from issues related to international expansion. The same way entrepreneurs learn to separate operating decisions from financing decisions when running a domestic business, Goodman has done the same with his own firm’s development. e. Diversification: Goodman has effectively built diversification into his business by creating a separate delivery business from his cafes and kiosks. He’s also learned that a business doesn’t have to be all things to all customers in order to be successful, and choosing a unique niche (the deli business in China) has enabled him to continue growing, even in light of the many other restaurant locations he competes with daily. f. Logistics: Goodman has a strong knowledge of his company’s value chain and has used that to his advantage in delivering (literally!) the goods to the customers either in the cafés or via truck to the corporate offices. We all know that ideas are everywhere

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