Advanced Marketing Unit I Case Study #2

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Unit I Case Study #2 MSL-5080 Columbia Southern University Unit I Case Study The biggest obstacle most company’s face in today’s fast moving and short attention spanned business world is the need to introduce or establish their brand to the open market. Cisco Systems built their brand in the early 90’s through the business-to-business context, rather than through the consumer market. Building the Cisco Systems brand through the business-to-business context was successful for them, as it led to record highs for market capitalization totaling around $300 billion in 1999. The business-to-business route differs from utilizing the traditional consumer route in the sense that the consumer in the B2B route is not a specific person, but rather a company that will allow the product to grow. Cisco Systems used this approach because they produce and “patented routers, switches, platforms, and modems—which significantly contributed to the backbone of the internet” (Kotler & Keller, p.57, 2012). Since they produce the parts and patented technologies that have changed and continue to change the communications and computer fields, naturally their customer base consisted of those companies that use Cisco products. While this B2B route allowed for Cisco Systems to become very successful, they realized that their brand awareness was very low amongst everyday tech savvy people. Today’s tech and electronic consumers are very knowledgeable, but very few of them know what company manufacturers the individual parts of these electronic devices. This is exactly the mindset that Cisco wanted to change, as Cisco wants their brand awareness to be on the minds of the general population. I believe that Cisco’s plan to reach out consumers directly is a viable marketing plan. I believe this because the times have changed since the early 1990’s, now most suburban homes

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