Unruly Spider Essay

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Case Name: The Unruly Spider I. Major Facts: A. 32 spider gears from Speedy Tool Company, a supplier, rejected by inspection department of Alex Precision Manufacturing Company i. The three 1 1/8-diameter holes on gear had rough finish on the bore 1. Rejection of parts causing delay of foreign shipment of substantial spare parts order 2. Engineer responsible for part refused to use gear as bored holes were actually bearing seats and needed to have a smooth or ground surface – indicated inferior workmanship 3. No notation on engineering drawing calling for any finish on bore of holes specification, and all other specifications within tolerance 4. Engineer felt that a good subcontractor making the spider gear should understand the need for a smoothed surface for a bearing seat, and thus refused to add a notation to drawing regarding that need ii. Magnaflux mark not clearly legible on all pieces 5. Marking stamp supplied to Speedy by Alex in poor condition 6. Drawing called for stamp to be applied on curved surface of gear 7. Best effort at applying mark with supplied stamp not very legible but not subject to improvement without new stamp B. Speedy Co. objected to rejection of gears on basis of rough finish iii. Rough Finish – No notation on drawing, and nothing provided him indicated it needed to be smoothed iv. Impossible to add smooth finish to already finished pieces without moving size of hole out of specification v. Prohibitively costly to chrome plate operation in order to be able to smooth rough finish vi. Additional costs to change process on gears currently being manufactured would be $2000.00 and $25.00 per unit, over and above price bid previously vii. Speedy could provide 100

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