Unit 9 P2 Business

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As a marketing manager of a retailer selling a vast range of home furnishings, you have been asked to identify the importance of marketing in order to reach the firm's objectives. Evaluate how the marketing management philosophies may be applied to the firm concerned. Marketing is all about anticipating, identifying and delivering the consumer's needs and wants. An example of how this definition of marketing may be applied in a home furnishing firm is seen where the current trends are anticipated and thus, furniture nowadays, is being made with pastel colours, instead of using mahogany since this is no longer the current trend. Thus the customer's tastes and needs are satisfied and the firm can make larger sales. Hence trends together with…show more content…
The most influential promotional device is the media especially that found on the television. On television we see how the adverts target the correct audience and clients according to the time of the day. We see this especially with teleshopping, where teleshopping starts in the afternoon just when the housewife is ready from her house work and thus she is bombarded with adverts promising better home furnishings which will make her life easier. One may also notice how most of the adverts take place during popular programs such as Xarabank. Other types of advertising include hidden persuades. One can look at the example of door to door selling where catalogs are given to people and when these catalogs are recollected, the people are asked whether they want to purchase anything found on the catalog. Another type of hidden persuades includes sales promotions. An example includes magazines such as the Bargain magazine where the customer may have an overall view of what the market has to offer. Also some firms issue copies of their magazines with popular newspapers for example a magazine called Homeworks, which is a magazine advertising furniture, is issued with the Sunday Times. It is also important that the customer feels satisfaction so as he can recommend the firm to fellow peers and family members. Finally, market research such as review, questioners and trends needs to be…show more content…
This is called a psychological award. However, if the marketer concentrates too much on his product, without checking what his competitors are doing and doesn't evaluate customer's needs, there will be a drop in sales. In such cases the marketer would be entering into a “love affair” with his product without taking notice of other influential factors. Examples of firms which sells quality sensitive furniture include antique shops which sell collectibles pieces of furniture and designer brands such as Chatauex D'ax. In the past having for example a bedroom from Fino showed to the world that you were very quality sensitive however as time passed, Fino started to get more affordable items. This may be due to the fact that it wasn't making enough sales since only a limited number of people could have bought Fino furniture. Hence Fino stopped producing its own furniture here in Malta and started to import it from abroad. Thus, one can say that Fino didn't fall into the trap of having a “love affair” with its products. The Marketing Philosophy: can be seen as a compliment to the production philosophy. The marketer offers a good service which is better than the competition in terms of value for money in order to deliver customer satisfaction and meet their expectations.
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