Effective communication between staff is essential for care to be professional. Without effective communication care needs of the clients may go unnoticed leading to medical problems, abuse, depression etc. Communication with residents is most important in care job. That’s the way how you can easier understand they needs, requirements. It can affect service that carer provide to residents-more effective communication, better service to residents; with effective communication carer is building trust between residents and staff that helps in future work with them.
As a carer I would discuss the options and choices to the client that is available to them and allow them to make a informed choice regarding to their care. 2.1 A work relationship is important of building trust and have a understanding between people and it will make things easier to get things done. Relationships with a colleagues and other professionals are vital if people are to work together effectively. It is important to ensure that you show respect to those you work with and to focus on the communication between the individual whom you are administering care and it does not stay into personal conversation between the carers. A workplace relationships can become stronger when people can clearly and effectively communicate what they need and allow others to do the same.
It can also help during instances such as reporting a complaint or incident. 1.2 Explain how communication affects relationships in the work setting. Having good communication in the work place is essential for teamwork. Individuals must ensure that they have a good working relationship with fellow colleagues in order to remain professional and give the highest standard of care that is necessary. Failure to communicate well could lead to individuals limiting their ability to communicate on a personal or meaningful level.
Most importantly improving knowledge and practice ensures that the service users are getting the care they need in a correct manner. Staff are knowledgeable to be able to point out bad practice, safeguarding them and development in specific areas to the service user means that staff are more aware and knowledgeable about specific conditions this helps staff not only to support the service user but also to understand and help others do the same. 1.2 Analyse potential barriers to professional development With professional development activities there could be barriers, which need to be overcome for staff to be able to complete activities and develop their knowledge. Time- Staff not having enough time to complete their development activities. Managers should ensure that staff have enough time tom complete training at a time that is convenient to them and also to the service or allow staff time off shift to be able to complete necessary training.
Outcome 1.2 Explain how effective communication affects all aspects of working in adult social care settings It is important to have good communication with colleagues because they will be clear in what you said and there will be no ambiguities and you will work more efficiently. Outcome 1.3 Explain why it is important to observe individual reactions when communicating with them. The individual may be able to understand what you have said but may have a problem by communicating by speech back to you so observing body language or expression is important. If the individual shows no reaction they may have a hearing problem or are slow to understand so repeat what you have said Outcome 2 Understand how to meet the communication and language needs, wishes and preferences of an individual. Outcome 2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences.
Unit 4222-206 The role of the health and social care worker Outcome 1 1.1 The difference between a working and personal relationship is the boundaries, professional codes of conduct, employer policies and procedures. In a working relationship you would be friendly but with a different approach than you would treat people in your personal life. Need to be reliable and dependable but not form inappropriate intimate or personal relationships with individuals inside work. Do not accept gifts or money from and individuals or their family members inside work as this could also cause inappropriate conduct. Comply with policies and procedures or agreed ways of working and Cooperate with colleagues and treat them with respect.
UNDERSTAND WHY EFFECTIVE COMMUNICATION IS IMPORTANT IN THE WORK SETTING 1.1 Identify the different reasons people communicate • Introductory purpose • Developing relationship • To express their feelings / share information • To communicate the support that required • To communicate their needs 1.2 Explain how communication affects relationship in the work setting Communication is the basis of all relationship as people communicate, a relationship is formed. Good communication is very important in the work setting. Relationship can be affected when there is no good communication because professional relationship is based on good communication. 2. BE ABLE TO MEET THE COMMUNICATION AND LANGUAGE NEEDS, WISHES AND PREFERECES OF INDIVIDUAL.
Question 1 What assistance could your client need to enable them to eat and drink, and explain how certain conditions can affect what and how they eat? Residents should be given appropriate help and support to enable them to enjoy eating and drinking, at a time and place accordance with agreed care plans. In such cases, take your time to make your clients comfortable and encourage them to eat as much as they desire. You should consult the residents regarding his/her preferences as to food and drink and time and place of meals. Check the care plan for any specific dietary instructions.
1.Understanding Person-Centred Approaches in Adult Social Care Settings. 1.1 Define person-centred values Person centred values means that people that we support are involved with their own care and support, e.g their needs, daily activities, planning their day and their meals. To understand a person and to get to know who they are and what their interests are and how they would like to live life and to assist in them achieving this. 1.2 Explain why it is important to work in a way that embeds person-centred values It is important because we help people to get on with day to day activities. To be independent, to think for themselves.
UNIT 1 1.1: It is very important for people to communicate effectively, this is to help make sure the care for the individual is consistent, it’s important for staff members to communicate so that the clients need will be met efficiently and effectively. 1.2: If there ineffective communication present this could potently affect the learners work. 1.3: If an individual has trouble communicating it is important to notice things such as, Body movement and facial expressions because these can be signs or discomfort so it is important that we pick up on these signals. 2.1: The best way to find out an individual communication needs could be to either ask them directly/look in their care plan/ ask a family member/ other members of staff