Unit 324 Level 3 Qcf Health Ans Social Care

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unit 324 All individuals have a right to communicate and we are governed by standards, codes of practice, guidelines, morals and law to ensure these communication needs are met. Communication is a basic human right and without communication the person is unable to realise or exercise their rights. Under the human rights act 1998 all people have a right to freedom of expression this also ensures that as an individual, you are treated as a equal despite communication skills and that they are made to feel that they have control of their own life and choices they make. It is also important the the individual feels safe, and gets treated with dignity and respect so that they don’t feel like they are feeling isolated in any way. Interacting with people is very important. Your role and practices can have a big impact on the communication with an individual who has specific communication needs. Your role as a support worker is to always give supporter and encouragement to the person in everyday activities. Your practices may be affected if you do not have a good understanding of the individuals specific communication needs, as you may not be able to communicate fully with the person, which could result to their needs being unmet. It is important that we don’t focus on the person specific communication, so that the basic skills of effective communication are not being forgotten. There have been many times where you may have found it very difficult or frustrating whilst communicating because of the environment. The environment help can both help and hinder the communication, the following features of environment are described to show how they can do this, such as lighting- poor lighting can hinder communication especially if the person has hearing or visual disability. Distraction – back ground noises form the t.v, radio or activities which could

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