Unit 206 the Role of the Care Worker in Health and Social Care Setting

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Evidence for Learning Outcome 1 Understand working relationships in health and social care Assessment Criteria: AC1.1 – Explain how a working relationship is different from a personal relationship Extract from Written Questioning: Written Question: ‘Explain how a working relationship is different from a personal relationship’: Response: ‘…Working relationships are based on formal policies and procedures and agreed ways of working; these are bound by contracts of employment and have codes of practice to be followed – working relationships are professional based. My responsibility as a care assistant is to deliver very high standard services to individuals. This includes support for everyday living. For example, bathing, dressing, personal hygiene and general domestic task. When I am carrying out all these, I do remember person centred values and this helps me to be able to do what is right for the client or what the client wants. Before carrying any activities for the day, I do go through my clients care plan; follow the team meetings to get all the information about the clients and the changes. For example if I have arranged with my client that he or she had to have a shower, then when the time comes they change their mind, it is for me to agree with them because it’s their right to change their mind. At this stage we communicate together and sort something else for another day. Personal relationships are based on emotions and are informal. In personal relationships you often share support between each other and feelings and thoughts as you can be who you are with family or friends. Personal relationships involve doing things together outside of work…’ COMMENTARY FOR EVIDENCE FOR AC 1.1 • Assessment Method: The assessor has used an open and direct written question with this learner ‘Explain how…’ this encourages the learner to think

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