Working relationships are different to other forms of relationships because the relationship forms a particular non-personal purpose to achieve tasks /coordinate roles .A person’s job description and the line managements that exist in work settings often define these. There are a lot of different types of relationship in the workplace e.g. Employer/employees, relationships with other colleagues, service user/staff relationship’s , staff relationship’s with professionals e.g. doctors, nurses, occupational therapists Outcome 2 Understand the importance in working in ways that are agreed with the employer 2.1 It is important to adhere to the agreed scope of the job role as this sets out boundaries in your job role, enables you to know your role and responsibilities. Knowing your own level of competence and skills, knowing your job description, as is designed to meet the needs of the residents in the care home.
There are many different working relationships within the Health and Social care setting some examples of these are: Manager – coordinators Coordinators – care staff Coordinators – social worker’s, occupational therapists, physio therapists, general hospital staff Coordinators – service users and service user’s next of kin 2.1 Describe why it is important to adhere to the agreed scope of the job role? It is important to adhere to the agreed scope of the jobs role because the role is designed to ensure the employee meets the needs and targets the employer has set for that specific role. All details of these targets are given to the employee prior to them starting their specific role. 2.2 Outline what is meant by agreed ways of working. Agreed ways of working is referring to the staff following the company’s policies and procedures, and adhering to service user care plans and risk assessments.
Unit 206 Understand the role of the social care worker Outcome 1 understand working relationships in social care settings. 1.1 Explain how a working relationship is different from a personal relationship. The difference between a working relationship and a personal relationship is that a working relationship is chosen for you, you are placed with other people to work as part of a team where each individual is working following professional codes of conduct to achieve the same aims and objectives. By working to a set of rules and procedures, for which you are paid, you are accountable and responsible for any mistakes or errors that you may make. You may not always like the people you work with but you have to be proffesional and keep personal opinions and feelings to yourself.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
Understand working relationships in health and social care Explain how a working relationship is different from a personal relationship A working relationship is the nature of a professional relationship in which working as a team with collegues towards common goals. Personal relationships are with friends or family members within social groups. They range from interpersonal realationships; romantic relationship; based on liking or love and from family bonds or social commitments. There are different boundaries in working relationships than in personal ones. Working relationships are governed by policies and procedures structured by the employer.
An outline of what is meant by ‘agreed ways of working’. The term ‘agreed ways of working’ relates to the way an employee must work and the rules that they must adhere to. As an employee you should work in a way that is clearly set out in the job description – this will then mean that you know what areas of care you would be responsible for and those that should be reported to a higher member of staff etc. Bii) Limits of role There are limits of this role as this has to ensure safety of clients as well as members of staff. The job description outlines the limits and if this is not exceeded, this may result in dismissal or disciplinary action.
Other working relationships may include landlords, housing benefits officers and other benefits agencies, cleaners and maintenance workers. 2.1 & 2.2 It is really important to adhere to an agreed way of working so that there is continuity in the standard of care between workers. It allows service users to know what to expect from their staff. Working to an agreed scope ensures that policies and procedures are followed protecting service users, the employee and the organisation. Full and up-to-date agreed ways of working can be found on the KSLS shared drive under Supported Living/Policies and Procedures.
Understand working relationships in social care settings. Working relationships are based on codes and policies. These rules are in my contract and I had to agreed them when I started to work. 2. Understand the importance of working in ways that are agreed with the employer.
Relationships between students and teachers, between employer and employees, and between colleagues, are differnent examples of working relationships. E ffective working relationships tend be based on good communication, trust and respect between the people involved. 2.1 Everbody who works in your work setting has been employed to work within a particular role. Service users and your colleagues will expect you to work within thes boundaires,and these boundaries should be clear from your job description. the job description should refer to -
CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.