‘the Care and Support That We Provide for People Should Enable Them to Make the Most of Their Lives’ (Dh, 2006, P. 13). How Successful Are Health and/or Social Care Services in Achieving This Aim?

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‘The care and support that we provide for people should enable them to make the most of their lives’ (DH, 2006, p. 13). How successful are health and/or social care services in achieving this aim? In this essay I will first consider how people are enabled to make the most of their lives and, reflecting on the case study of Angus Macphail and Ann Walker (K101, 2010, Unit 3, pp.126-136), I will gauge whether social care services provided are successful at achieving the aim. I will also use Maslow’s hierarchy of needs (Maslow, 1970) and also further consider how these services can be improved. How can people be enabled to make the most of their lives? According to Maslow’s hierarchy of needs (Maslow, 1970) a person’s basic needs must first be met before each higher-order need can be achieved. A person must first have their physiological needs met – be well fed, have water and sleep – before ascending through safety, social, self-esteem finally reaching self-actualisation. So a person needs security, a sense of belonging, friendship and love, respect and confidence to finally achieve growth and development. Ultimately, care services should be person-centred and keep the individual at the heart of all matters involving their care package. Social care services can be hard to access, mainly because most people are unaware of the services available, or how to go about arranging them. Ann and Angus waited months to even get an assessment, which is a requirement of receiving social care services. Such a lengthy process when in most cases, including Ann and Angus’ case, people are looking for help because they are at ‘breaking point’ is frustrating and upsetting. Clearly improvement in timely access to care is required. Both Ann and Angus were using the health care services of a local GP surgery. Perhaps if information on social care services had been relayed through

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