Section one: Develop recruitment, selection / induction policies and procedures Questions Activity 1 1. How can you identify policies and objectives relevant to the recruitment, selection and induction process? You can identify policies and objectives relevant to the recruitment, selection and induction process by what they address and what they include. 2. Give examples of some recruitment, selection and/or induction policies Some examples of recruitment, selection and/or induction policies are: * Application processing * Interviewing methodologies * Job description and evaluation * Recruitment advertising * Training for new staff 3.
To do this it will be necessary to review the actual customer data for the service in question for past periods. Customer service data helps identify the factors, both positive and negative, that influence new business. By understanding the relevant patterns and conditions it is possible to create new customer service delivery plans that maximise desired influences while minimising those that are undesirable. ASSESSMENT ACTIVITY 3: Describe the process for researching customer needs and analysing and interpreting the outcomes to establish business options and opportunities. Consideration of past performance and analysis of the new data and records currently held in the organisation will give
Question 1: Organisations such as BHP would operate a number of different performance appraisal methods. In order to ensure the success of the method implemented certain processes need to be in place. Outline the processes and documentation an organisation such as BHP would need to have in place to successfully implement performance management. * Firstly, BHP would need to assess whether all positions within their organisation are documented and available in current and accurate position descriptions. * Investigate whether managers have provided all BHP staff with performance indicators to be used in the current appraisal period, ensuring they are consistent with each staff members key role requirements, as outlined in each position description.
Support your selection. (Points : 30) An HRIS RFP is used by organizations to select a vendor. The main purpose of using an RFP is to provide guidelines to vendors for how they can best do their job and fulfill the needs of the company detailed in… (TCO 7) What are some types of software that can help us protect employee information? How does this software interact with our current HR technology? Explain from a conceptual standpoint versus a technical standpoint.
Sierra Group also uses assigned dedicated project manager to coordinate customer request while IMS utilizes a single service center to handle all customer requests. Each company has similarities and differences in the organizational structure. Each organizational structure is responsible for different task. The organizational structure of the human resource department is an example. The human resource department has to assure there is recruitment of skilled employees to fit into open positions.
Activity 1 1 How can you identify policies and objectives relevant to the recruitment, selection and induction process? Some policies imply their relevance but others specifically state they are related to the recruitment, selection and induction process. For example a budget policy can address the money that can be spent on recruitment, selection and induction. However, recruitment, selection and induction policies generally address areas such as: • Application processing • Competency profiling • Documentation and use of standard forms • Equal opportunity, antidiscrimination and diversity • Interviewing methodologies • Job analysis and classifications • Assessments • Reference checks • Training for new staff • Use of external agencies 2 Give examples of
Explain how you can ensure compliance with the legislation. 2 2. Develop a list of OHS policies within your organisation and determine a means of communicating these policies to relevant stakeholders. Use the format prescribed below.. 2 3. In your own words, explain the purpose and function of the following and why it is important to establish consultative arrangements.
Refreezing is the process of including new policies and procedures to develop into a component of the agenda of the organization. In this phase, employee coaching, and training are included as well as implementing a reward system to help facilitate the refreezing phase (Sullivan and Decker,
Critical thinking is important in business because decisions have to be made using facts and those decisions can affect the business and many or all of its workers. Critical thinking when effective involves
ASSESSMENT ACTIVITY 3 1. What should be included in induction programs? The aim of the induction programs are providing information about new starters job, what they need to do, and outline the structure of the organisation. It includes ❖ Outline the organisation’s policies relating to safety, security , antidiscrimination, and sick leave. ❖ Explain how to carry out common administrative tasks ❖ Identify the organisation’s information systems.