Task A – Short Answer Questions Ai Describe four different methods of communication 1. Verbal communication: clear speech-in order to help people to understand what you are saying, speak clearly, don't cover your mouth with your hands or turn away from the person. 2. Eye contact: shows the other person that you are listening to them and it should be frequent but not sustained, otherwise, you could give the impression that you are staring. 3.
Assignment 201 Principles of communication in adult social care settings Ai) - describe four different methods of communication Verbal - Being able to see the person you are communicating with face to face can help you see their response by reading their body language. Verbal communication includes sounds, words, language, and speech. Speaking is an effective way of communicating and helps in expressing our emotions in words. Written - Written communication is the most appropriate when detailed instructions are required, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person. Letters, personal journals, e-mails, reports, care plans are some forms of written communication.
:Verbal communication Verbal communication uses words to present ideas, thoughts and feelings. Good verbal communication is the ability to both explain and present our ideas clearly through the spoken word, and to listen carefully to other people. This will involve using a variety of approaches and styles appropriate to the audience we are addressing. Non-verbal communication This refers to the messages we send out to express ideas and opinions without talking. This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other visual aids.
Written communication, using a pen and paper or a computerised device. Aii Identify five different reasons why people communicate. 1. To show their feelings and to express their emotions. 2.
Be accurate and specific when giving instructions. * Hearing Loss When meeting a person with a hearing problem always make sure you are facing them and that they can see you clearly. Do not turn your head away when speaking or cover your mouth. Say there name when starting a conversation and speak clearly, slowly and naturally, do not exaggerate your words or shout. If the person is hearing impaired be aware of back ground noise as it can be difficult for them to make out what you are saying.
Written word, verbally, sign language. 2.2: When prompting effective communication it is very important to keep an eye to eye contact and also speak slowly and clearly so the individual understand exactly when one is trying to say, some of the factors to consider would be using picture communication to communicate feeling, wants, needs and choices, but most of all is to allow an individual to respond before responding to them. 2.3: Range of communication and Styles methods are * None verbal communication – Not using word. * Body language communication – Communication via movement, eye contact. * Facial expression – Feeling expressed by the face gesture.
Negative is when there is lack of eye contact, negative facial expression such as frown or yawn, body language of crossing arms and tones voice. Communication is not clear and is easily misunderstood. Always remember paying attention to non-verbal and verbal communication, put distracting thoughts aside and avoid being distracted. Responding by summarizing what the sender is trying to send the receiver. While responding, assert your opinions in a respectful manner and treat the sender like they would want to be treated.
Sign Language - Use of hand signs Picture Cards - Using pictures and diagrams to communicate Body language - Recognizing body gestures and facial expressions to share information Aii. Identify five different reasons why people communicate. People communicate for the following reasons: Social Interaction & Stimulation Express Emotion To express needs such as eating, drinking To express physical pain or suffering To express thoughts and ideas Aiii. Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. To identify whether or not the individual fully understood what you were communicating to them.
Ai Describe four different methods of communication a) Verbal communication – sounds, words, language and talking. b) Non-verbal - Sign language, body language/gesturing. c) Visual – signs, symbols, photos, picture cards, etc. d) Written – with pen and paper, emails. Aii Identify five different reasons why people communicate a) Show feelings and express emotions.
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. Four different reasons why people communicate is ▪To express there emotions. 2. People want to get their views across to people. 3.It can also make a person's quality of life better if they are communicating that they are in pain.