Taobao Essay

631 Words3 Pages
I. Why Taobao beats eBay in China’s C2C market? Alibaba’s Jack Ma said: “eBay may be a shark in the ocean, but I am a crocodile in the Yangtze River. If we fight in the ocean, we lose—but if we fight in the river, we win.” The major reasons for Taobao’s success could be summarized to “Localization” and “Customization” in Chinese market. The table below lists the reasons that why Taobao succeeded. II. Is “Zhao Cai Jin Bao” a right approach to monetizing Taobao? “Zhao Cai Jin Bao” is the service that let sellers bid for keywords, ranking paid listings ahead of free listings and collecting a fee when a transaction relating to the paid listing was completed through Taobao. The product was similar to Google’s. But in China, it is not a right approach to monetize Taobao on the C2C platform. * A PR disaster. After three years’ free service, many users may complain that this new product violated Taobao’s promise of free service. * The uncertainty of the functionality of the product was a problem. There’s no guarantee that the revenue would definitely increase if the seller used the product. * The main local customers are indeed sensitive to charges and pricing policy. * The community is a double-edged sword. In the forum, people could expand the negative emotion very easily and largely to affect the image of Taobao. III. What will be the best way to monetize Taobao? Comparing with eBay, Paipai and other C2C platforms in China, the market share of Taobao C2C has occupied nearly 92%. Now, C2C Market share has been stable, it’s time to focus on monetizing Taobao. * Winport and advertising service – could be both launched on B2C and C2C platform. * Offline community activity: such as sharing the experience, teaching you how to you Taobao more efficiently. * In Taobao, B2C and C2C is combined seamless. Taobao Mall could charge the
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