Resistance to Organizational Change

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ANALYSIS OF THE ADBLUE CASE ON VOULIS CHEMICALS COMPANY Prepared by IliadouChrysoula Vouli Christina Peikos George February 3rd, 2015 TABLE OF CONTENTS I.EXECUTIVE SUMMARY 1. INTRODUCTION 1.1 Overview of the case 1.2 Objective - Methodology 1.3 Preview 2. THE COMPANY, THE PRODUCT AND THE TRANSITION 2.1 Voulis Chemicals 2.2 AdBlue 2.3 The transition 3. THE ESSENTIAL CHANGE 3.1 Structural changes 3.2 Procedural change 3.3.Resistance to change 3.3.1 Stages of change 3.3.2 Theories and approaches concerning resistance to change 3.4 Resistance to "Voulis Chemicals" company change from internal factors 3.4.1 Resistance to change from Voulis Chemicals managers 3.4.2 Resistance to change from Voulis Chemicals regular employees 3.4.3 Resistance to change from Voulis Chemicals salespeople 3.5 Resistance to "Voulis Chemicals" company change from external factors 4. COPING WITH RESISTANCE TO CHANGE 4.1 Theoretical approach of coping with resistance to change: 4.2 Coping with the internal restraining forces in “Voulis Chemicals” 4.2.1 Proper Communication 4.2.2 Learning-Education 4.2.3 Employee Involvement 4.2.4 Negotiation 4.3 Coping with the external restraining forces in “Voulis Chemicals” 5. CONCLUSION-RESULTS 6. REFERENCES I.EXECUTIVE SUMMARY The chance of change for an entity, either a person or a company/organization, is rare and, as a result, valuable. It must be respected and, especially for the companies that concern us, should be used as the only way to evolution and sustainability. If a possible change is for the benefit of the company, it should be immediately implemented, taking under consideration the inner resistances, which should be dealt with as well. If a possible change may harm the company, it must not be avoided in absolute terms, but it should be dealt with, taking for granted that a company should have

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