Unit CU235P/CT235 Introduction of Duty of Care in Health, Social Care or Children’s and Young Peoples Settings Learning Outcomes 1. Understand the implications of duty of care Assessment Criteria 1.1 Define the term ‘Duty of Care’ Learner Answer and/ or evidence reference A duty of care is moral or legal obligation of an an individual to ensure the safety(safeguarding) and well being to oneself, employees and those in their care or using their services As a caregiver its my duty of care to ensure that i follow all risk assessments, policies and procedures and care plans, report as required any breach in safety or risk to the well being of the client In my role as a caregiver I have a duty of care to the client if I feel a client is at risk in any way its my responsibility to find a solution or where necessary report the situation to my line manager, however this may conflict with the clients right to privacy, i also have to take into account that i am in their home and they have a right to have the home the way they would like untidy Through the line management process, other caregivers, the individuals, their family &/or designated contact. 1.2 Describe how the duty of care affects own work role 2. Understand support available for addressing dilemmas that may arise about duty of care 2.1 Describe the dilemmas that may arise between the duty of care an individuals rights 2.2 Explain where to get additional support and advice about how to resolve such dilemmas 3. Be able to reduce barriers to communication 3.1 Describe how to respond to complaints 3.2 Identify the main points of agreed procedures for handling complaints I would respond by listening to the individuals about their complaint, see if there is a simple/doable solution.
This is also to ensure that no faults are made, hence no lives being put in danger; meaning themselves or the public, or Public Service being scrutinised. Orders: This is to get jobs done, to show that particular public service a chain of command. In some cases this can be comforting; to know who to go to for advice, knowledge and who to follow in a time of emergency. Orders are given so that Public Service personnel know their role and task and exactly where they need to be, and what to be doing. Giving orders and the orders being followed means little mistakes, and any orders that are given are still surveyed to prevent mistakes or failure.
Duty of Care 1. Introduction This paper details the meaning of duty of care, challenges and dilemmas that may occur and the support opportunities available in order to deal. It also outlines the procedures for dealing with complaints should they occur. 2. Duty of Care: Definition Duty of Care is a legal obligation to always act in the best interests of everyone to ensure that those receiving healthcare services receive safe and appropriate care and safe from danger and misuse.
Describe dilemmas that may arise between the duty of care and an individual’s rights Me as a care assistant I have to do everything to keep my residents safe, I have duty of care to that people. Sometimes my residents they want to do something which can be dangerous for them. On the other hand, I have to respect their choices and rights. I have to explain nicely what the risk is and find the way to compromise. All of my action taken should be documented including any risk assessment carried out.
INTRODUCTION TO DUTY OF CARE IN HEALTH, SOCIAL CARE 1.1 As a care worker, you have a legal obligation to adopt a ‘duty of care’ approach towards the people within your service. You are required to work in the best interests of the people using the service which includes maintaining their safety and wellbeing. 1.2 It is important to carry out duties that are in own job description and that you are competent. It is also necessary to regularly update own knowledge and skills in order to uphold and provide the care standards that are in accordance with the codes of practice of the care setting. This includes the use of any available resources such as hoists for the moving of residents and ensuring training is up to date by attending all relevant courses.
This act is enforced by the Health and Safety executive. The main principles of this act are that employers have to look after the health, safety and welfare of all their employees. Employees and the self employed have to look after their own health and safety. Everyone has to take care of the health and safety of others, for example Members of the public that may be affected by their work. The Health and safety executive is the main person responsible for ensuring that the legislations put in to place in the work place is enforced.
3.1 Responding to complaints might include active listening and showing empathy to the person. Following guidelines of the company and including some guidance for the complainant. Recognising my own limits of authority and competence and informing of any follow-up actions. 3.2 It is important to clarify any issues and maintain a detailed log of any such actions. Adhering to policies and procedures.
We must adhere to the policies and procedures of our setting. It’s also important to remember that our work is in a regulated setting and requires the confidence of our service users and families. Therefore our behaviour outside of work may also affect our work status. To maintain good behaviour and to keep good standard of work whilst complying with the codes of conduct, we have produced the following information for in-house training in order to promote good practice in health and social care .The coming up programme entitled “Equality, Diversity and Rights in Health and Social Care” covers the following. The idea of diversity is to embrace or encompasses acceptances and respect by understanding that each individual is unique and recognizing our individual differences.
Answer: Duty of care means that al health and social care professional and organisation providing health and care service, must act in the best interest of the people they support. As a health care professional you have to ensure that you do not do something or fail to do something that cause harm or leaves the individual to exploitation. Your duty of care underpins everything that you do. It is what underlines the code of practice. Duty of care is also a legal requirement, and is tested in court in case of negligence or malpractice.
‘Consent’ each person has rights to agree to or decline so confirming consent is important to initiate care and treatment. Assisting and being involved in any decisions whilst taking into consideration the persons best welfares. Midwives must ‘Maintain boundaries’ such as clear professional relationships and should not receive anything from the patient in exchange for privileged treatment. Working as a team and sharing material with colleagues to observe your work helps to maintain safety and regulations of