Identify barrier to communication. Sometimes you will find you are unable to communicate effectively in the work place for a number of reasons. Knowing about different barriers you may come across will help to avoid difficulties and adapt your approach where necessary. Environmental factors –noise impairs listening and concentration. Poor lighting can prevent a person from noticing non-verbal communication and could reduce a hearing impaired person’s ability to lip read.
Explain how own role can impact on the dynamics of two way communication with individuals with sensory loss Be prepared to repeat what you say ? orally, in writing, [ or using multiple formats - to communicate with the person. Offer assistance in understanding written instructions and in completing forms or documents. Provide extra time for decision-making. Be patient, flexible,
It’s a good idea to let them know where the person or persons are, either by your side or standing in front or to the left or right of them. Don’t shout when speaking to a blind person they are not deaf so often you hear people shouting to a person with a disability. Also speak normally, use everyday language don’t avoid using words such as look or see. Let the person know when you are moving away or leaving them for a short while so they are aware of what is going on. Be accurate and specific when giving instructions.
Outcome 1 1.1 There are many ways a range of factors can have a negative impact on an individual with sensory loss such as an individual can miss out on important day to day information that many take for granted. Individuals with sensory loss can also find it difficult with tasks such as feeding or dressing themselves, independent mobility and participating in hobbies. Though there can be some positive impacts such as an individual can receive increased help or care and a range of aids available to support them. 1.2 Steps can be taken to overcome factors that have a negative impact on individuals with sensory loss. Some steps that should be taken are making sure areas are clear of any obstacles that could be tripped over or bumped into, making sure the surrounding area is quite and well lit and when speaking to and individual with hearing loss always face them and speak
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
The negative side of sensory loss is that they may find it hard to feed themselves, dressing themselves and that their mobility may deteariate. Also, hobbies and interests can have a negative impact on their lives. Some people may also feel alone and scared due to sensory loss. There is support for the deaf and blind to give them a better outlook on life. 1.4 Steps that can be taken to overcome the negative factors could be that you make sure all areas are clear of obstacles so therefore an individual with eye sight impairment might fall over or fall into.
For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them Help to understand the emotional state, knowing if the information has been understood. Look at the facial expression of the person to whom it is addressed, it helps to understand if our communication has been understood effectively. The facial expression instantly communicates the real state of a positive reception of the message. 2.1 Find out an individual’s communication and language needs, wishes and preferences For example a home language defined by cultural variations, beliefs value, age gender or physical disabilities.
Individual’s self-esteem can be low, and their body language may be closed or negative, this can make communication difficult with an individual whom is distressed because you may not get any feed back from them, or you may not get a change to talk or be listened to to help them. The individual may even talk a different language or revert back to their mother tongue, which can cause a communication barrier. Also if the individual has a learning disability they may not understand how/why they are feeling, or may not know how to express it. 1.4 Explain how working with an individual who is distressed may impact on own well-being. Working with a person whom is distressed can also be distressing for the person caring and comforting
Dementia is a syndrome associated with an ongoing decline of the brain and its abilities. This includes problems with: * memory loss * thinking speed * mental agility * language * understanding * judgment People with dementia can lose interest in their usual activities, and have problems controlling their emotions. They may also find social situations challenging, lose interest in socializing, and aspects of their personality may change. A person with dementia may lose empathy (understanding and compassion), they may see or hear things that other people do not (hallucinations), or they may make false claims or statements. As dementia affects a person's mental abilities, they may find planning and organizing difficult.
sometimes someone with sensory loss may find it difficult to know whether they are being spoken to. Being able to read letter emails or texts can sometimes cause people to stop using these form of communication. Using telephones can be difficult. Positive things that could be done is larger and different colour font being used. Speech programs installed on pc or telephone.