It ensures that information is clear, concise, accurate and informative. This reduces the possibility of mistakes being made and delivers a better understanding of situations. It reduces confusion, inefficiency and conflict and increases the trust and respect between one another. If there is inadequate communication then that is where you can face problems. 1.3) Explain why it is important to observe and individual’s reactions when communicating with them It is important to observe an individual’s reactions when communication with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps to identify their needs or to identify any changes in their needs.
Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe an individual’s reactions when communicating with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps gauge their needs and whether any changes are needed.
By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
You may have to adapt communication to different groups * Hearing and visual impairment * Diversity * Cultural and social makeup’s * Ethnic backgrounds * Disability * Levels of learning development It is important to assess the different communications need for different people. For example * Colleagues – Communicating with colleagues is very important. Having a good relationship with your colleagues is due to good communications skills. Communication is best achieved through simple planning and control. You need to be able to share thoughts and ideas to help each other to increase the potential of your workplace.
`1.Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate Reasons for communication: Sharing ideas and knowledge; expressing feelings; giving/ receiving instructions; to meet need for social interaction. 1.2 Explain how effective communication affects all aspects ofworking in adult social care settings How effective communication affects all aspects of working in adult social care settings: Ability to provide well-informed better directed support, stronger working relationships, increases mutual trust and respect, individuals and next of kin reassured, reduces confusion, inefficiency and conflict. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them Importance of observing an individual’s reactions when communicating with them: Including verbal, non-verbal, handshakes, positioning, smiles, eye contact, gesturing etc. ; facial expressions can provide more insight than dialogue alone, increases own understanding of the individual e.g. emotional/ social traits may be just as important as physical disabilities.
Question 1: What are the different reasons why people communicate? The different reasons why people communicate are primarily to promote a relaxed introduction to each other and be able to build a relationship whether personal or professional. Initially by talking, a rapport can be built and a knowledge of the person can grown, usually this can only be achieved if it is a two way process, this will also give the ability to identify a persons mood and responses, thus be able to respect the needs and wishes of each other, building trust and able to have relaxed conversations. Issues can be addressed through communication be it health or conflict and be able to support and advise. Question 2: Communication is important to forming relationships with people.
1.2 Effective communication affect all aspects of our work. It’s important to communicate as getting information can assist with the care we give. It can also help us to find out likes and dislikes, to improve quality of life. 1.3 Its important to observe an individual’s reaction when communicating with them so you can get an idea of how that person is feeling, we communicate through speaking, facial expressions, body language, position, dress and gestures. Body language is the most important way of communicating without using words.
The easiest is to give advice." ---- Aldous Huxley Context/Understanding Johari Window The Johari Window is a communication model to improve understanding and build trust with others by disclosing information about yourself and with the help of feedback, learn about yourself and come to terms with personal issues. There are four perspectives: - 1.Open/free area 2.Blind area, 3.Hidden area and 4.Unknown area Personal Reflection "To see ourselves as others see us is a most salutary gift. Hardly less important is the capacity to see others as they see themselves." ---Aldous Huxley 1.
Arti Singh Unit Reference F/601/5465 27/09/13 1.1 Identify Different Reasons Why People Communicate. People communicate chiefly to exchange information and share their feeling to others. Communication can be done verbally by talking or writing or by use of body language. It builds relationships, motivates people and can create an attitude towards people. People usually feel satisfied when they communicate well with individuals.
We all think differently and communicate in different ways. The people you are supporting will communicate because they are motivated by what they need. 1.2 Explain how communication affects relationships in an adult social care setting. Good communication is the key to a productive relationship between the patient and carer. Colleagues who are articulate with passing on important and general information will ensure that the care they are providing is of a high standard it will also contribute towards developing supportive relationships with the users is effective, eliminating possible mistakes.