Some carers may not feel they can approach the person because the assume they are violent. If a person gets violent it is due to frustration and not being able to express themselves. It helps if you know how to approach the person so they dont get adjitated. You should always try to form positive relationships with clients even though they may not remember you a short time later. Some people just think a person dementia does not need to be spoken to bacause they may not be able to understand anyway.
Outcome 2 2.1 Picture boards, brail, sign language, finger writing, hearing aids. 2.2 my own role and practice can impact on an individual who has specific communication needs as if you do not communicate with a person in a way that they understand they may feel left out and alone, hence they may suffer from additional mental health disabilities such as depression. When you do spend time with a service user, and do include them and communicate in a way that they understand then they will feel as if they are valued Features of the environment that may help or hinder communication include: Visual Factors Lighting conditions: light should be on the talker's face Interfering objects: visual noise Distance: no further than 6 feet from the talker Talker's Face: face/mouth should not be covered head movements should be well-lit no eating, chewing, smoking moustaches
Describe ways to reduce barriers to communication A Ways to reduce barriers to communication could include:- *Showing that you are listening and interested in what the individual has to say. *providing an appropriate surrounding or environment. *making sure the individual is comfortable with the environment. *Understanding and being aware of the individual’s needs, wishes, beliefs, values and culture. *make sure you are being non-judgemental.
Outcome 3 Reduce barriers to communication 1. Identify barriers to communication Jargon: When a service provider uses technical jargon the service user may not understand, using acronyms to refer to things for example. Cultural differences: The same thing may mean something different in another culture ie thumbs up means ok in our culture but in another culture it could mean something else. Health: A person may not be able to communicate as well if they are ill. Some long term illnesses like Parkinson’s can impair communication.
There are many barriers to effective communication which include hearing difficulties, blindness or poor sight, mental health problems, different language barriers, being under the influence of drink or drugs, learning disabilities, different accents and lack of confidence. Effective help and advice is available to improve communication and overcome some of these barriers. Sign language specialists, interpreting and translation services, speech and language specialists, occupational therapists, special educational needs co-ordinator, support from colleagues, manager or supervisor and use of picture cards are all methods of doing this. Confidentiality means keeping personal information gained from a service user/client secret and not disclosing this information to anyone else.
Some steps that can be taken to overcome the negative factors could be Make sure that areas are clear of obstacles that an individual with sight impairment might trip over or bump into. Make sure that hearing aids are working or that glasses prescriptions are updated Make them aware of all the different groups and organsation that can help them Challenge any discrimination. Make sure you address the person appropriately instead of talking over them as if they are not there. Explain how individuals with sensory loss can be disabled by attitudes and beliefs. People placing limitations on the person with the sensory loss can be disabling, for example, believing that a blind person can’t manage alone or that deaf people are funny because of the way they talk.
Useful information to support your work as a carer can be provided by other professionals. Avi) 1. Sensory impairment (for example, deafness, blindness or both) When supporting a person who is blind or has limited visibility, always ensure the individual can hear you clearly. It may be appropriate to use touch to reassure them of your presence. You might need to explain things in more detail because they are unable to see your
A strength of this will be that the individual will be able to communicate with other people and get their needs across and get help if they are needing it. However a weakness is that the individual may be misinterpreted or if the staff is still learning the individual may not get the help that they need. Having a patient's advocate will allow for the individual to have choices made for them in their best interests of the individual is unable to make the choices themselves for whatever reason. A strength of having a patient advocate would be that the know the individual and know what they would be happy with regarding their personal life and their health decisions. However a patient advocate may do
Name Course Instructor Date Active Listening Introduction Active listening is one of the communication skills that enhance understanding, compassion, and comprehension between people. Through active listening, people are able to process information, ask relevant questions, and make pertinent remarks (Kamath 111). Based on these facts, this analysis seeks to establish the importance of active listening and the skills that people should apply when engaged in any form of communication. The skills and importance of active listening As explained by Cournoyer (212), active listening depends on many skills that include the following. Firstly, it is important for people to value silence when another person is speaking.
Another barrier would be first language. a person who may not speak English very well or the language used in the certain country may find it difficult to communicate for a health care professional it may be helpful to use a translating dictionary or a translator within the setting. If the patient can speak a little English it may be helpful to use simple slows and slow speech. Emotional intelligence is another barrier within the health and social care setting. If an individual doesn’t have the emotional intelligence it may be hard to express what they are trying to say or even understand the other person’s feelings.