1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.
unit 301 Principles of communication in adult social care settings Derenik Baghdasarian Outcome 1 Understand why effective communication is important in adult social care settings 1.1) Identify the different reasons people communicate Communication is the giving and receiving of information. Communication is essential part of our daily life, it allows us to express our feeling, from talking, shouting, crying, reading, writing, seeing, listening, and using nonverbal body language expressions (smiling, frowning). People communicate because they want to share information and ideas. 1.2 ) Explain how communication affects relationships in an adult social care settings Good communication can promote equality by encouraging service users to participate in activities within the nursing home. Effective communication enables service users’ needs and wishes to be met.
Unit 4222-301 promote communication in health, social care or children’s and young people setting (shc 31) Outcomes 1 understand why effective communication is important in the work setting. 1.1 People communicate to: Share thoughts and ideas- When our clients share thoughts and ideas they are being given the chance to express themselves freely. Our clients will have ideas and thoughts that they need to share by doing this they are able to grow in confidence and self-esteem; we should always listen to a client’s ideas even if they are incorrect as this will encourage a service to share further ideas and thoughts. * Feedback and reflection encourages mental stimulation * Track development * Diagnose problems early * Express needs and feelings * Gain reassurance and acknowledgement * To express needs and wishes * To gain and to share ideas and information * To reassure * To express feelings and/or concerns * To build relationships and socialise * To ask questions * To share experiences 1.2 Communication is essential to all parts of work and is an essential skill for workers who want to do well in their setting. This communication can be between adults or children.
Effective communication affects all aspects of work as it is a way of developing personal relationships with service users and their families so you are able to meet their needs. It is important to develop positive relationships with work colleagues and other professionals, sharing information and having the information you need to be able to report on your work. This can only be achieved through effective communication. It is important to use different types of communication such as verbal, non verbal (body language, expression, signs, symbols or other visual aids) to clearly understand an individual’s needs and wishes. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
understanding why communication is important in adult social care settings Communication is vital in health care and social care settings. The patient and the health care professional need to understand each other clearly in order for the patient to receive the best possible care. Providing care to a patient is next to impossible if the patients needs cannot be clearly stated. Communication eases anxiety of the patients,eliminates more possibilities for mistakes, and lets each party know what is expected of them. Understand how to meet the communication and language needs wishes and preference of an individual When we meet an individual for the first time, its important to establish how you will communicate and how they and yourself would like to be
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
Unit 201: Principles of communication in adult social care settings. Outcome 1: Understand why communication is important in adult social care settings. 1.1 – Identify different reasons why people communicate. Ø To inform one another. ü So the service user can understand what the carer is doing.
1.2 Explain how effective communication affects all aspects of working in adult social care settings. The learner can. In my job I have to communicate with people all the time from my resident, family and friends, colleagues, and other working professionals. Its important that the information passed on is clear concise and accurate and informative this reduces the possibility of mistakes. 1.3 explain why it is important to observe individual’s reactions when communicating with them.
Unit 201 Principles of communication in adult social care Setting 1.Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.
Understanding person-centred approaches in adult social care settings:- 1 understands person-centred approaches in adult social care settings:- Person centred approaching is crucial in providing quality care and support, this helps professional care and support workers find out what is important to the person they support and enables services to be built around the individual. The values must influence all aspects of social care work as it is the service user’s needs who we are there to meet and that include personal care. For example any specific requirements or adaption needed, this could involve their ability or inability to help them. Detailed care planning and risk assessing. 2 understand how to implement a person – centred approach