Petrie's Chapter 8

410 Words2 Pages
1. Using the guidelines from this chapter and other sources, evaluate the usability of the page design depicted in PE Figure 8-1. For the most part the page seems usable; the changes I would make are as follows: o Everything should be able to fit on one page to prevent the user from having to scroll. o No indication of a home button, FAQ button o Navigation is not very user friendly, would suggest the use of cookie crumbs. o Not sure what the progress meter is, if it is the page loading then the page load to slow, maybe cut down on the picture sizes to speed loading o Although the use of multiple languages is something the customers may have asked for, I would incorporate a language decoder/changer so that the page is of one language and the customer can select the language to display. 2. Chapter 8 encourages the design of a help system early in the design of the human interface. How would you incorporate help into the interface as shown in PE Figure 8-1? I would incorporate the use of a FAQ button, additionally I would use hover buttons that gives brief information when the mouse is positioned over a button. 3. Describe how cookie crumbs could be used in this system. Are cookie crumbs a desirable navigation aid for this system? Why or why not? Cookie crumbs creates navigational tools for the users to be able to navigate back to home or where they came from, this would be desirable in Petrie’s design to give the customer the ability to go back and change a product or quantity of something they are buying or to just simply go back to the home page. 4. The page design depicted in PE Figure 8-1 links to an Order History page. Sketch a similar layout for the Order History page, following guidelines from Chapter 8. 5. Describe how the use of template-based HTML might be leveraged in the design of the “No Customer Escapes” system. A template
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