Performance Management Caseapplication

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Question 1: Overall, what is the overlap between Network Solutions’ system and an ideal system? Answer: Overall, the performance management system at Network Solutions fits the characteristics of an ideal system nicely as there is a proper design and implementation of the system. Planning is done first of all very wisely with strategic congruence; all standards are clearly defined and communicated to the employee. There is a proper time period to review the performance of the employees and then the employees are rated in three categories. These categories identify the employees strictly on performance basis i.e. e.g. a rating of 1 for the top 20% of performers, 2 for the middle 70% and 3 for the bottom 10% There is a proper and well defined mechanism to differentiate between good and poor performers and then employees are provided with developmental plans to develop their competencies. Moreover employees can discuss anything with their supervisors as there is very high communication among the supervisors and the staff. Question 2: What are the features of the system implemented at Network Solutions that correspond to what was described in the chapter as ideal characteristics? Which of the ideal characteristics are missing? For which of the ideal characteristics do we need additional information to evaluate whether they are part of the system at Network Solutions? Answer: The performance management system at Network Solutions has following characteristics: * It has strategic congruence * It encourages a thorough and continuous evaluation process as it evaluates the performance of all employees, identify and retain the top talent and highlight the low performers that need developmental plans * It possesses the specificity as the performance expectations for all employees are clearly communicated * The plan discriminates between high, average, and

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