it is important that we appear and work in a non-judgemental way in order to eliminate any prejudices or personal feelings as to not discriminate in any way against the individual. 2.2Describe how to take into account the history, Preferences, wishes and needs of an individual when planning care and support- when planning individual support it is important to document and record day to day requirements of the individuals preferences for care and support. We can do this by addressing individual needs and preferences
This is essential for people working within health and social care as it improves clinical practice. (Ghaye et al 2000). The development of reflective practice is the responsibility of the individual professional. In order to make their practice as reflective as possible, it is important
| L2. Understand how variousfactors influence thecommunication process inhealth and social care | 2.1 Explain how communication process is influenced by values and cultural factors in health and social care settings. | | 2.2 Explain how legislation, charters and codes of practice impact on the communication process in health and social care settings. | | 2.3 Analyse the effectiveness of organisational systems and policies in promoting good practice in communication health and social care settings. | | 2.4 Suggest ways of improving the communication process in a health and social care setting | L3.
Effective communication in Health and Social Care settings P1 and P2 In this essay I will be explaining effective communication and interpersonal skills. Then I will be explaining the role of effective communication and interpersonal interaction in health and social care settings. Effective communication is the process of sharing information, thoughts and feelings between two or more people through speaking, writing or body language. Effective communication requires that the information you are receiving or conveying is received and understood by someone in the way it was intended. The aim of effective communication is to acquire information.
The patient’s information should only be disclosed where necessary, such as if there is reason to believe they are at risk of harm or somebody else in their care is at risk and then only should it be disclosed to the suitable professional. Each individual has right to confidentiality. ‘Collaborate with those in your care’ communication is a key point in listening and responding to the person’s requirements, preferences and concerns. Also ensuring they can maintain their heath and care for themselves. ‘Consent’ each person has rights to agree to or decline so confirming consent is important to initiate care and treatment.
If I feel the decision the individual makes would cause harm to themselves, myself or any other being I am them faced with a dilemma. If a client refused to take their medication I would be faced with the dilemma between my duty of care and the individuals rights. If this situation arises I would explain to them the reasons why they have been prescribed this medication, advantages it has for their wellbeing and the disadvantages it would have if they don’t take it. If the
It is important we work in this way in order to promote individuality, this allow individuals to make informed decisions and choices, as well as understand the consequences as well as possible risks of such decisions and choice that may well relate to their own health and wellbeing. We must do this within the appreciation of rights within the care value base. We can uphold this by empowering individuals to maintain their own independence. Each individual should have the right to privacy which encourages that person to maintain dignity and self-respect. Whilst respecting the individuals diversity cultures and values.
PRIVACY – maintaining the service user’s rights to privacy. I would do this by making sure they are not intruded upon by other service users, staff, relatives and friends 5. INDEPENDENCE – always making sure that as a care professional I empower the service users What is consent? Consent is giving permission to do something. In health and social care settings it usually means that the individual gives consent to take part in an activity or to accept some kind of care or treatment.
Introduction to Duty of Care in health, social care or children’s and young people’s settings Understanding the meaning of Duty of Care 1.1 Define the term ‘Duty of Care’ Duty of Care is where health and social organisations have a duty to look after people meaning they must do everything they can do to keep the people in their care safe from harm. Not only do the care workers of a company have to prioritise the safety, welfare and interests of the people using its services but also the company itself. An employer also has a duty of care for staff members to make sure where employees work is in safe conditions and suitable for them to deliver the service. 1.2 Describe how the duty of care affects own role at work The Duty of care I have in my work role is to keep myself safe and my service user safe. To do this I should keep my training up to date, follow all policies and procedures set by employer in order to keep things safe.
Answer: Duty of care means that al health and social care professional and organisation providing health and care service, must act in the best interest of the people they support. As a health care professional you have to ensure that you do not do something or fail to do something that cause harm or leaves the individual to exploitation. Your duty of care underpins everything that you do. It is what underlines the code of practice. Duty of care is also a legal requirement, and is tested in court in case of negligence or malpractice.