One of those organizations is the Joint Commission and another one of them is the National Committee of Quality Assurance (NCQA). These organizations are responsible for developing and improving the quality of care. The Joint Commission is responsible for trying to continually improve the health care of the public they do this by working with stakeholders and evaluating different health care organizations while encouraging them to go above and beyond in providing safe and effective care at the highest quality and value (Spath, 2014). The NCQA is responsible for developing standards that will continue to improve the quality of health care. If an organization is interested in acquiring the seal of the NCQA they must first be able to pass a rigorous and comprehensive review as well as report annually on the continued performance of the organization (About NCQA, 2014).
501 .1 - Be able to address the range of communication requirements in own role Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. We also need to be able to communicate well with people’s families and/or carers and our own colleagues and other professionals. It is important therefore, if we are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. :Verbal communication Verbal communication uses words to present ideas, thoughts and feelings.
The theorist’s background and perspectives will be explained and lastly the theory will be discussed as to how it can serve as an underpinning and improve nursing practice. Concepts for the Grand Theory When comparing a grand theory to a middle range theory, a grand theory is much more abstract that uses a wide scope to explain and define broad issues. A middle range theory is more specific, focused and concrete (Eldridge, 2014). Watsons’s theory of human caring is a good example of a grand theory. Watson’s theory takes on a holistic approach to providing care for the patients all around wellbeing.
Quality Improvement (QI) can lead to a general approach to the measurable improvement of patient care. Quality improvement uses specialized plans and principles that guarantees quality of care for patients in healthcare facilities. Quality outcomes centers on quality management principles. This report will cover the fundamentals of Quality Improvement. This report will also explain the importance of stakeholders an how quality is identified.
Mandatory Knowledge Questions – level 2 Promote Communication in Health Social Care or Children's and Young People's Settings 1. Identify the different reasons people communicate 2. Explain how communication affects relationships in the work setting 3. Why is it important to observe someone’s reactions/responses when communicating with them? 4.
Promote Good Practice in Handling Information in Health and Social Care Settings. WORK BOOK-Unit 1(SHC 31) Unit 1 (SHC 31)- Promote Communication in Health, Social Care or Children’s and Young People’s Settings Unit aim: This unit explores the central importance of communication in such settings, and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality. Credit value-3 Level 3 This workbook covers the following elements: Learning outcomes: There are four learning outcomes to this unit1. Understand why effective communication is important in the work setting 2.
Investigate ways of Empowering Individuals who use Health and Social Care Investigate ways of Empowering Individuals who use Health and Social Care Contents: P3: Describe ways in which care workers can empower individuals using relevant examples from health and social care? P4: Explain why it is important to take individual circumstances into account when planning care that will empower an individual, using relevant examples from health and social care? Page 3 M2: Discuss the extent to which individual circumstances can be taken into account when planning care that will empower them, using relevant examples from health and social care? Page 9 D2: Assess the potential difficulties in taking individual circumstances into account
BTEC National Diploma Health Studies Unit 1 Developing Effective Communication in Health and Social Care Assignment 2 Introduction In this assignment I will be talking about the different factors which may influence communication and interpersonal interactions in different health care settings. I will also be explaining in more detail the strategies that can be used by professionals in health and social care settings, the strategies can help to overcome barriers. P3 In health and social care settings it may be hard to communicate with some patients/ clients as they may have certain illnesses, learning disorders or hearing difficulties. There are a lot of different factors that may influence communicating and interpersonal interactions. In a care home setting it may be hard to communicate with residents that have dementia, this is because they forget things, get upset and in the last stages of dementia, they can become violent.
Unit 1 P2: Understand factors that affect communication and interpersonal interaction in health and social care environments In this assignment there will be a discuss on the factors that affect communication and interpersonal interaction in health and social care environments. Argyles communication cycle A theory is a set of idea that can be used to understand, explain and make predictions about something. Theories of communication provide ways of analysing communication between people and give care practitioners an insight into what works and why. Argyles communication cycle theory sets out to understand, explain and predict how to communication cycle between people in one-to-one-communication. Argyles stages of communication cycle are were an idea occurs, message coded, message sent, message received, message decoded, message understood.
1 Developing effective communication in health and social care LO1 Understand effective communication and interpersonal interaction in health and social care LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments contexts of communication forms of communication theories of communication interpersonal interaction environmental factors affecting communication communication and language needs and preferences 2 barriers to communication Developing effective communication in health and social care LO3 Understand ways to overcome barriers in a health and social care environment UNIT UNIT 11 LO4 Be able to communicate and interact effectively in a health and social care environment one-to-one and group contexts of communication communication and interpersonal interaction strategies verbal and non-verbal communication skills aids to communication effectiveness 3 Contexts of communication in health a nd social care Health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who use and work within care services. The two contexts, or types of circumstances, in which communication and interaction occur are one-to-one and group contexts. Your assessment criteria: P1 Explain the role of effective communication and interpersonal interaction in a health and social care context Effective communication is an important feature of care practice. P1 One-to-one communication One-to-one communication occurs when one person speaks with or writes to another individual. This happens when a care professional meets with a person who has health worries or personal concerns, such as during a doctor–patient appointment for example.