Panera Bread Essay

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Introduction Panera Bread Company is a full service cafe and bakery in the category of fast-casual restaurant in the national market of U.S started on 1980s. Each location carries a host of artisan breads, pastries, sandwiches soups and salads, as well as a full coffee-bar. Panera Bread Company has successfully set its self apart from other quick-service food restaurant, keeping itself in a completely separate category from fast-food. Panera Bread Company has three main business units: company owned cafes, franchised cafes and bread dough manufacturing and delivery. The cafes often become popular places for customers of all ages to meet for lunch or dinner. Question 1: What is Panera Bread’s strategy? Which of the competitive strategies discussed in Chapter 1 most closely fit the competitive approach that Panera Bread is taking? What type of competitive advantage is Panera Bread trying to achieve? Panera’s strategy is to be a nationally recognized brand name and to be the dominant restaurant operator in the specialty bakery-café segment through providing a premium specialty bakery and café experience to urban workers and suburban dwellers using a distinctive menu, signature café design, inviting ambiance, operating systems, and unit location strategy. The company is trying to succeed by "being better than the guys across the street" and making the experience of dining at Panera so attractive that customers would be willing to pass by the outlets of other fast-casual restaurant competitors to dine at a nearby Panera Bread Bakery-café. Panera’s competitive strategy is differentiation. Being a fast-casual restaurant Panera markets an experience rather than a product. It seeks to be unique through delivering high quality dining at a reasonable price in an engaging environment called the “Panera Warmth”. This is the (PEGS) center focus of Panera – Product,

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