Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
ü So the service user can understand what the carer is doing. Ø To socialise Ø To help Ø For reassurance ü So the service user knows why the carer is there. ü To motive ü Help the service user co-operate (protect independence) Ø Trust Ø For protection ü Like abuse ü Stop carers using dangerous practice ü To stop an accident occurring. 1.2 – Explain how effective communication affects all aspects of working in adult social care settings. Communication affects all aspects of working in adult social acre setting because it builds trust between the service user and carer; this also affects the confidence that the service user may have.
To GROW in the relationship formed through communication. People communicate to get to know each other, MAINTAIN the relationship and KEEP the relationship for longer time Professional relationships are built on respect, trust and good communication. Communicating clearly and understandably with one another is a professional requirements and the code of practice – bind you to deliver a certain standard of service and behaviour. Aii Explain how effective communication can affect relationships in an adult social care setting between: In relationships, the building of TRUST and understanding between people makes it easier to get things done through effective communication. Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload.
UNIT 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. * 1.1 People communicate for many reasons, effective communication ensures others are aware of what information you are trying to relay. It is also for sharing ones thoughts, feelings, needs and ideas. Communication in the workplace is very important as this allows people to pass on varied information to all staff, therefore ensuring consistency. * 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked.
Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start. Good communication skills are also vital between staff members and also external parties (Doctors, Care Co-ordinators, relatives, etc) This helps to maintain a good working relationship between all parties and helps things run smoothly 2.1 Finding a way of communicating with an individual is essential so that you can ascertain their needs, preferences and wishes. Care Plans are a useful tool to help locate any information regarding on how an individual communicates, other ways to establish the communication needs are by observing the individual, asking the individual, and seeking information from others who may know the individual well. 2.2 T o estabish. 2.3 There are two different types of communication, Verbal communication and Non Verbal communication.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
*To build a good relationship between the clients and carers. 2. Explain how effective communication can affect relationships in an adult social care setting between: • Colleagues and other professionals Good communication between colleagues and other health care professionals ensures that a clients needs are being met consistently and the correct care is being given at all times. • Individuals using the service and their carers Good communication between carers and their clients is vital so that a carer can always give the client what they want and need to live as comfortably as possible day to day and so that any problems can be resolved quickly and without any discomfort to the client. It also builds trust between the carers and the clients.
Health and Social Care Assignment UNIT 5 - UNDERSTAND PERSON-CENTRED APPROACHES IN ADULT SOCIAL CARE SETTINGS ASSIGNMENT OVERVIEW In this assignment, you will demonstrate your knowledge of person-centred care and consider how to put this into practice in complex and sensitive situations. You will explore what is meant by the term ‘consent’, define person-centred values, and consider how active participation can be used to best effect. You will consider how risk assessments can support informed choices and examine the factors that contribute to the well being of individuals using the service. TASKS There are four tasks to this assignment. TASK 1 2 3 4 EVIDENCE Short answer questions Awareness raising campaign Reflective
Good communication with the residents encourages participation in activities therefore promoting equality within the care setting. The resident can gain the trust and understanding from the care worker and therefore communicate with ease the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed and to a high standard. Good communication between staff members is important to ensure problems are picked up and dealt quickly and shared amongst staff. Such as an elderly resident having a preference to a cup of tea rather then coffee, the resident communicates this information effectively to staff and staff listening and understanding that the resident hates coffee and communicates this information on to their colleagues.
Express needs and wants 4. Ensure any issues are dealt with Aii) Two ways of how effective communication can affect relationships in adult social care setting between individuals using the service, their careers, colleagues and other practioners. Communication between colleagues and professionals ensures all aspects of care are carried out efficiently, and colleagues have full understanding, which leads to a positive working atmosphere. It will also ensure the service user is getting the best possible care by communicating