Care Plan and history- identify the particular illness or disability of the person and establish the support is needed to communicate Ask colleagues or key people-this people have experience in communicating and found ways to improve it. Aiv Describe three factors to consider when promoting effective communication. -Active listening -Voice tone -Body movement and posture Av Describe three verbal and three non-verbal communication methods and styles that a social care worker may use in an adult care setting. -Verbal: tone of voice, language, changes in voices -Non-verbal: body language,
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. Four different reasons why people communicate is ▪To express there emotions. 2. People want to get their views across to people. 3.It can also make a person's quality of life better if they are communicating that they are in pain.
Running head: The Role and Life of a Mental Health Counselor The Role and Life of a Mental Health Counselor Mental health counselors provide counseling services for clients that suffer from personal issues (e.g. depression, substance abuse). Mental health counselors are trained to provide psychotherapy, psychological assessments, and diagnosis disorders of a specified population of clients in an individual or group setting, by helping them cope with mental and emotional problems (Erford, 2010). Counselors in the mental health profession are expected to maintain the confidentiality of records relating to the client’s treatment. Mental health professionals practice active listening and encourage the client to express their feelings.
3. Identify symptoms that might indicate that a client is experiencing pain and is affecting their wellbeing: * Vocalization; whimpering; groaning and crying * Facial expressions; frowning grimacing; frightening * Changes in body languages; rocking, fretting; withdrawn * Behavior changes; increase confusion; refusing to eat * Physiological changes; temperature, pulse rate, blood pressure… 4. Clients requiring care can be subjected to abuse from care workers, family members or significant others: a) 4 different types of abuse: * Physical abuse * Emotional/ psychological abuse * Financial abuse * Sexual abuse b) Explain how you would recognize abuse of client * Physical abuse: carers would see the bruise, bite, cut or fear on the body of clients * Emotional/ psychological abuse: cares could recognize people who are bullied, threaten through the fear and mental anguish or isolation * Financial abuse: no money, fear of no money depression or broken possessions * Sexual abuse: there will be bruise or marks on genitals when carers dress or take a shower for clients c) What will you do if you suspect abuse has occurred: → report to supervisor + report
Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of an individual. Method Observation How effective is this method? By looking at someone you can work out which language to use and also if they have a disability, illness or visual and hearing impairment you will then be able to identify a method of effective communication Previous records or care plan Previous records or care plans helps you identify the individuals needs and illness’s also there capability of communicating with someone to establish the best way for you communicate with the service user. Communicating with friends family and colleagues Family, friends and colleagues would already have a great deal of information on the service user and
On completion of this unit you should be able to: 1. Demonstrate that you understand effective communication and interpersonal interaction ins health and social care 2. You will be able to describe factors that influence communication and interpersonal interaction in health and social care environments 3. You will be able to explain ways to overcome barriers in a health and social care environment 4. You will be able to demonstrate that you can communicate and interact effectively during one-to-one and group interactions Advice on achieving learning outcome Read the assignment brief more than once to ensure that you understand what is being asked of you and make notes.
Some of the symptoms of distress are mumbled/garbled speech or stammering, anxiety, anger, aggressive body language and concentrating problems. These are barriers that impact on effective communication, leading to misunderstanding on both sides. If you are the person in distress, you cannot hear or able to understand the whole picture because of the vicious cycle mentioned above. Individuals who are distressed will not be able to concentrate properly or focus fully, therefore their communication skills will be negatively affected. Whenever an individual becomes distressed they may experience the sense of "self" being compromised, as in low self esteem, effective communication may suffer as an individual feels withdrawn or stressed.
Unit 4222-220 Supporting individuals who are distressed. HSC 2012 1.1 Identify common causes of distress. Causes of distress can vary, and are different for each person. Common causes are: * Informed of a death or serious illness of someone close * Receive bad/worrying news * Serious worrying issues re: family, money * Reaction to behavior of others towards them * Find environment frustrating/restricting * Deprived of information and are scared * Anxiety about upcoming events * Unable to achieve targets set my themselves * Overload of family/work pressure 1.2 Describe signs that may indicate an individual is distressed. Signs that can indicate a person is being distressed can be easier to see if you have a close working
Provide support for therapy sessions Provide support for mobility Provide support to manage pain and discomfort Contribute to monitoring the health of individuals affected by health conditions Support individuals to carry out their own health care procedures Support participation in learning and development activities Support independence in the tasks of daily living Provide support for journeys Provide support for leisure activities Support individuals to access and use information about services and facilities Support individuals who are distressed Support care plan activities Support individuals to eat and drink Support individuals to meet personal care needs Support individuals to manage continence Provide agreed support for foot care Gain access to the homes of individuals, deal with emergencies and ensure security on departure Contribute to the care of a deceased person Contribute to supporting group care activities Undertake agreed pressure area care Support individuals undergoing healthcare activities Obtain and test capillary blood samples Obtain and test specimens from individuals Move and position individuals in accordance with their plan of care Meet food safety requirements when providing food and drink for individuals Provide support for sleep Contribute to support of positive risk-taking for individuals Support individuals in their relationships Facilitate person centred assessment, planning, implementation and review Support Individuals to live at home
The person may benefit from professional counselling sessions in order for them to get to the bottom of what is causing the distress. You should give the person opportunity to talk and express themselves, making sure that you are non-judgmental and supportive. 4.3 Working closely and getting to know people will often help you to discover the triggers that make people distressed. You may manage to find ways in which you can contribute to reduce causes of distress. Depending on the underlying forces, distress can sometime be dealt with by physical means, such as, an immediate removal from the cause such as taking a break from work or from caring for a difficult, very ill, demanding relative.