SWOT Analysis CanGo is made up of multiple internal and external factors that are both favorable and unfavorable to the company’s future plans and success. A SWOT analysis helps to breaks these areas down to fully understand their impacts on the organization. CanGo does have unfavorable factors including internal weaknesses, and external threats. Weaknesses that have been identified include an unorganized management team. Low customer satisfaction is another internal weakness that is crucial to the success of CanGo.
The problem solving strategy relies on finding out the true nature or cause of the problem between David and James. Based on the details given of their conflict, we do not know how or what started it. The issued might be personal and not work related. The point is that we do not know until they confront one another in a professional and controlled environment. The factors considered in making this decision are that David and James are good employees with positive reviews and were selected for the team because of what they offer.
By accommodating with their differences and focusing on what their task at hand is they will be able to stop focusing on their petty differences and focus solely on the task at hand. This would work in a perfect world this would work however, as human beings we tend to hold on to our grudges until our next tipping point. With the help of a little management in the course of this strategy it just might be successful. 4. What potential road blocks might be encountered in resolving the conflict?
| Channels of communications | Understanding and bonding are developed which helps in building relationships. | Actual performance and its achievement suffer as too much emphasis is given on relationships. | Conflict Resolution | Resolves problems and conflicts and trains the members in honing this skill for future course of actions. | There may not be any conflict thus precious organizational resource may be wasted. | Consequences | Innovativeness and creativity among members are developed.
There is functional conflict and dysfunctional conflict and it is in management’s best interest to identify potential conflict before it happens, so that it can be managed effectively. Functional conflicts are conflicts that are constructive in nature and create stimulating thoughts and problem solving within a group or team through exercises called devil’s advocate or debates. These functional conflicts are actually quite healthy for an organization because it supports company goals and objectives as well as improves performance. On the contrary, dysfunctional conflicts can be extremely harmful to an organization because it can hinder group or team performance. Dysfunctional conflict usually starts when two or more team members don’t get along, are not willing to work together and it is most often personal.
They brought real concerns backed with logic. However, they did not express these concerns to Andrew or Elizabeth. “The goal of management became not simply to direct and control employees seeking to shun work, but rather to create conditions that make people want to offer maximum effort” ("Motivating Employees - Management - WSJ.com",
The value depends on the reliability and validity of the research findings and management's willingness to accept and act on its findings. In general, the most valuable information tends to cost the most because it requires more intensive methods, but of course it is easy to spend a great deal of money on poorly conceived
Therefore, in my humble opinion some procedure or manual typically will not work; a healthy, productive, happy culture is created and changed through an open communication. Organizational managers and/or leaders visible action reinforces the communication and builds upon, or challenges the current cultural norms and beliefs. It is my belief that the concept of social construction of organization culture is imperative for organizational managers and/or leaders. The problem is, even though it offers them an opportunity, it also poses challenges. The opportunity is if you change negative conversations to positive, you can change the culture for the better.
Assignment 1 Doris Green Grand Canyon University October 19, 2011 Communication in today’s business place has become more complex, with the introduction of technology presenting both opportunities and challenges in any organization. Strong organizations demand effective communicators that can effectively manage business and organizational changes, concerns or events using technological as well as traditional means. This program focuses on providing professionals the tools and techniques necessary to foster open dialogue, project credibility, and effectively communicate, even in challenging situations. Change means taking people out of their comfort zone. Change is painful for some people, because they do not want to change; they want to remain the same.
The team found that these different approaches can create more issues within a team or group if you don’t understand that everyone has their own ‘right approach.’ To a rights and responsibilities lens approaching an issue head on and dealing with the conflict directly might not be fun, but it is necessary in order to move past the problem in the most efficient way possible. To another lens dealing with the problem might best be handled with a generic email. To a rights and responsibilities lens an email seems passive aggressive and inefficient as the individual that needs the message might not see it or know that it is directed at them. To another lens approaching the individual directly could be unneeded conflict. Understanding