The goal of Westbury Storage, Inc. is to fulfill the need for storage facilities in the growing Westbury area and to provide clean, affordable, and secure self storage for both residential and small business clients. The business plan contained many strengths. The first item that will help both establish and build the client list is the ownership connection with Stote Moving. By providing the service of moving to the storage facility or fulfilling a need for storage to individuals downsizing or simply in need, the client base will grow more quickly than with traditional advertising. Another strength is targeting both residential and small business markets.
Our business construct is a group of individual, work-at-home customer service agents that are independent contractors. They provide superior customer service to a diverse range of clients from computer companies, internet sites, telecommunications, resort management and electric utilities. Our class text further illustrates the mission statement: "Mission Statements are a concise statement of what the company stands for, who they service and what the company does for their customers" (Abraham, 2012, Para 2.1)." Matching the current client needs in an ever changing marketplace is difficult and not an exact science. The clients for our customers change not only seasonally due to market pressures but also daily, due to volume of demand for customer service agents.
confident people, better lives, good business.. QCF - Qualification Credit Framework (formally known as NVQs) in Cleaning & Support Services are nationally recognised qualifications, which show that individuals have the practical skills to work in the industry. They are based on national standards set by the industry for the industry and are recognised by employers as proof of ability and competence. QCF in Cleaning & Support Services assess actual job competence. Assessment takes place in the workplace and for the many thousands of people working in offices, schools, hospitals and factories all over the country they offer the opportunity to gain qualifications while at work. QCF in Cleaning & Support Services are awarded by assessment and awarding bodies such as City & Guilds and EDI and are available with B-Skill at level 2.
The Home Depot, Inc. Synapsis The Home Depot, Inc., with its subsidiaries, operates as a home improvement retailer. The company’s stores sell a range of building materials, home improvement products, and lawn and garden products to do-it-yourself (DIY), do-it-for-me (DIFM), and professional customers. It also offers installation services such as carpeting, flooring, cabinets, countertops, and water heaters. ( http://finance.yahoo.com/q?s=HD) The Home Depot is the world’s largest home improvement specialty retailer with stores in all 50 states, Puerto Rico, U.S. Virgin Islands, 10 Canadian provinces, Mexico, and China. ( https://corporate.homedepot.com/wps/portal/?)
The Ensign Group, mission is “The Ensign Group, Inc. is a place where residents and their families feel loved, informed and comfortable. By creating an empowered, professional work environment, our employees are ree to meet our customers’ needs everyday. The Ensign Group, Inc. experience renews our residents’ health and hopes for the future by providing a surprising level of attention and service. ( Ensign, 2011 ) At the Beatrice Manor we offer In-House Therapy, Wi-Fi Access, Rehab to return home, and Staff the excels and exceeds. “at Ensign our caregivers are the best.We have a team of innovators-our nurses, therapists and other clinicians are professionals at the top of their game, who are genuinely committed, remarkable caring and wholeheartedly compassionate.”(Ensign, 2011 ) Stars are products with high market share and high growth rates.
Mission statement The Company’s objective is to be a customer’s first choice for products and services in the categories offered, in the markets in which the Company operates. The Company’s strategy is to achieve this objective through excellent customer service, an extensive breadth and depth of assortment, everyday low prices, and introduction of new merchandising offerings, supported by the continuous development and improvement of our infrastructure. Company History: Bed Bath & Beyond Inc. is one of the largest home furnishing specialty stores in the United States. The company operates a chain of approximately 61 stores that sell such domestic merchandise as bed linens, bath accessories, cookware, dinnerware, kitchen utensils, and small electric appliances. Throughout the company's short history, bigger has proven to be better.
According to CEO Thom Crosby, Pal’s success has been created through high expectations and frequent measurement. The company gauges its success through various metrics such as peer review scores, employee turnover rates and guest satisfaction marks. Employees are given very clear direction and are assessed frequently in order to keep operations as lean and efficient as possible. These are all characteristics that contribute to a structural management frame. Pal’s is continually striving to become more lean and efficient within all areas of the business, especially operations, human resources and sales.
BTEC BUSINESS EXTENDED CERTIFICATE LEVEL 2 ASSIGNMENT Customer Relations Unit: 11 PASS 2 Explain the advantages of a superstore that provides good customer service, and also outline the benefits of the employees and customer gain too. This means about thinking of the type of customer service you and your family expect in a superstore and the facilities you expect to find. The advantages of a superstore are they can provide a consistently high level benefits to the employees and customer include: Satisfied customers: if they make a good customer services and help support, this can make more repeat customer and then repeat customer will recommend more new customer to you business. A good public image: it was making more sales by new customers. When you broadcast advert if you have a good public image then you may have a good reaction.
IKEA also designed tasteful furniture products based on consumers’ feedback and buying behavior IKEA and thus was able to keep up with the competition and expectation. All the employees of IKEA were treated equally and they were addressed only by their first name regardless of their superiority or position. These were the factors that would account for the success of IKEA. * What do you think of the company’s product strategy and product range? Do you agree with the matrix approach described in Figure B of the case?
HR insures employees are held operationally accountable for keeping a balanced focus on customer service, expense control (theft prevention) and keeping products in stock” (Bergdahl, 2010). Wal-Marts spend a considerable amount of effort trying to make employees feel like they are part the company because they are valuable assets to solicit new ideas. Wal-Mart is continuously expanding that is why they are on the look-out for the best candidates, as a result of their global reach; there are a lot of job openings worldwide. There are two ways in which Wal-Mart recruit, internal and external recruitment. Wal-Mart recruitment uses both of them depending on the situation.