Outcome 1.2 Explain how effective communication affects all aspects of working in adult social care settings It is important to have good communication with colleagues because they will be clear in what you said and there will be no ambiguities and you will work more efficiently. Outcome 1.3 Explain why it is important to observe individual reactions when communicating with them. The individual may be able to understand what you have said but may have a problem by communicating by speech back to you so observing body language or expression is important. If the individual shows no reaction they may have a hearing problem or are slow to understand so repeat what you have said Outcome 2 Understand how to meet the communication and language needs, wishes and preferences of an individual. Outcome 2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences.
Communication Opinion Paper HCS 320 Communication Opinion Paper Today the healthcare is more diverse and complex and improving the communication among the healthcare professionals can help in the safe delivery of the patient care. Effective communication is the basic element of the communication. A better medical care depends upon the effective communication between the patients and the staff of the medical care. Ineffective communication can result in the delayed or improper treatment of the patients. Effective communication which is always timely, accurate, unambiguous and is easily understood by the recipient helps in reducing the errors and results in the complete safety of the patient.
It is important that staff are able to communicate with the patient effectively, this in turn help promote a healthy relationship between staff and residents as well as improve the support that we offer residents. It also helps the staff eliminate any health risks with the resident. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them Some individuals may have difficulty expressing their feelings, even if your face to face and communicating verbally there is no
To provide competent health care means to truly listen to the patient and the family to learn about the patient's beliefs of health and illness. 1.2 In order to work effectively staff need to have cultural awareness, cultural awareness begins with learning about other cultures Cultural competence refers to the ability to function effectively in cross-cultural situations. This will most commonly involve the ability to effectively interact, or communicate with people from a different cultural background to our own. 1.3 Promoting culturally safe workplace that does not accept insensitive, racist, sexist, negative, or stereotyping remarks or labels is a non harmful safe work place and would recognize that people from different cultures may have different ways of communicating and is sensitive to the needs of co-workers and their cultural background. 2 Respond respectfully & sensitively to cultural beliefs and practice that may cause harm 2.1
Describe how the duty of care affects own work. Answer: people have a right to expert that when professional is providing support, they will be kept safe and not are neglected or exposed to any unnecessary RISK. Thinking about the duty of care that you ‘OWE’ to people is helpful when planning you work. It makes you consider whether what you were planning to do is in the best interest of the person you consider the physical risks involved bit allows you to see if you treating them with dignity and respect. As a health care professional if you think of it as ‘owing a duty of
Poor communication skills within a health care setting can result in misunderstanding and faulty decisions that could adversely affect a patient’s health and well-being. (Ponte, Charles D, 2011). I honestly think that the basic elements of communication do not differ from the basic rules of health care communication that much. The basic rules in any conversation are that you have a speaker, a receiver, and feedback. In health care you have to take other things in consideration I do agree.
This requires opportunities for life skills education. These skills include how to improve self-esteem, and how to communicate and relate to others in a morally responsible manner, with respect for oneself and others, and with sensitivity towards the needs and views of others. Part of my job description is to support patients with providing them with options and available resources to help them overcome or improve their skills in communication. One of the examples is a local Leeds City College that provides employment skills training program for service users and with the course service users can learn how to build their confidence, communication skills and how to cope with difficult situations. Through this course Service Users can explore their education, volunteering-employment or personal development opportunities.
In addition, WMHS quality policy has improved patient safety through the implementation of a computerized positive identification system, which reduces errors involving the drawing of blood. To improve the quality of care, the staff members work together as a team. The staff is also informed of any new programs and changes in health care. However, the policy is missing some key issues regarding quality. These issues include the overuse, underuse, and misuse of health services as well as tending to patients in a timely manner.
Advance directives prevent unnecessary delay in administering medical treatments that require consent. This provides peace of mind because it answers the matter whether life support should be used or not. One of the biggest benefits is that it gets you to think about their opinion on life support, and can get them talking to their doctors about exactly what specific procedures entail.
Also parents and carers can trust practitioners as information is regularly communicated throughout the setting and any concerns are addressed in a professional environment that encourages open communication. Conclusion: The reasons why people communicate and what effects communication has within an early years setting is that communication is the main core of all positive relationships within the setting, without effective communication the fulfilment of your job role would not be able to be completed in a professional manner. You need to be able to communicate freely with all members of your team, your management, children, parents and other professionals to ensure the child receives the full care they are entitled to. Therefore communication plays a vital role in your day to day life and that if you don’t communicate and form positive relationships from the start this will affect your job as a child’s key person and may lead to further problems within your work