Good Boss Bad Boss

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Good Boss versus Bad Boss Scott Jenkins COM/170 Version 4 05/10/2014 Good Boss versus Bad Boss The characteristics of a boss are crucial in the workplace. A good boss will need to have mentoring skills, and provide coaching on completing tasks. A boss will need to explain what expectations they have for their employees, by communicating, and listening. The boss sets the tone in the work environment. The characteristics of a boss will be evident in the initial hiring process.When a boss cannot adapt to different learning styles, or make the time for their employees - it can cause a hostile environment, creating poor work performance, and low self-esteem. According to (Farrell, 2010), there are 12 traits that a good boss should have in order to be successful in their business. Mentoring to their staff is a critical part of being a good boss. A good boss knows their business well, and can complete the employees work when it is ever necessary. The boss will ensure all employee have the information, resources, and support they will need to do the work. A good boss provides employees with suggestions and feedback to improve their work performance. Whether it is a job well done, or constructive criticism, a good boss will strive to support and motivate the employees in their present position. This motivates employees to take a proactive approach to self-development, and growth within the business. There needs to be an open line of communication. A good boss cannot be a dictator. The employee needs to know what's expected of them at all times. The boss must communicate in a manner that is clear, and understood, so they do not confuse the employee. A good practice would be to explain the work, then ask the employee to explain it back to them. The boss has ensured they have communicated the work in its entirety, and the employee understands the task at hand, and

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