Establish Effective Workplace Relationships

747 Words3 Pages
PROJECT 1 In organisations which are concerned with continuous improvement and with ongoing business success, managers must build trust-based relationships, develop effective communication systems and processes, share information, base decision-making on consultative processes and provide opportunities for staff to develop the competencies they need. They must also be aware of relevant legislation, codes of practices and ethical principles. Explain the actions you, as a frontline manager, would take to achieve these things and explain why they are important to an organisation’s sustainability and ongoing success. To build trust based relationships I would take the following actions: 1. Being honest: from my point of view this is the first step to build trust. Tell the truth, sharing honest information and don’t stealing. 2. Using good judgement: Knowing what information to share, when to share it and when not to share it. Protecting employee’s personal information and company or competitors proprietary information as if it were your own. Thinking twice before sharing a blunt, unsolicited judgement. Extreme truth may hurt the recipient, destroying truth and Avoiding “just between us” secret conversations unless necessary to the benefit of the company. 3. Being Consistent: Being consistent in work and behaviours, being always on time and stay at least the required hours, meeting or exceeding the job description and the company standards and fulfilling your promises. This is very important to be respected for those you work with. 4. Be honest in non-verbal communications: More than half of communications’ impact is in non-verbal communications. Looking in other in the eye with comfortable and direct eye contact and exhibiting open body language: open arm versus closed across the chest etc. 5. Having Mutual Beneficial attitude:
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