Generational Differences in the Workplace

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The modern workplace is an intense melting plot, with coworkers of all ages sharing space, facilities and objectives. “Consequently, there is a new breeding ground for generational and cultural conflict, and all too often, the absence of traditional age-driven hierarchies can add fuel to the fire.” [Glass A (2007), understanding generational differences for competitive success J Ind. Comm Train 39(2):98-103]. For line managers looking to prevent or diffuse these situations, the challenge is to help workers put their generational differences aside and the answer lies in understanding the typical behaviours of each generation. “A traditionalist (born before 1945) and a Boomer (born 1945-1973) may experience conflict in the workplace due to age differences and styles of completing a set goal, therefore this conflict can be eased when the line manager appoints a team member from each generation groups”. [Zemke R. Rainis C (2000),Generations at work : managing the clash of veterans, boomers, X’ers and Nexters in your workplace 2nd edition].This member will share the traditionalists desire for tangible goals and outcomes, as well as their determination to focus on individual tasks, and increased collaboration between team members. Line managers need a strong of empathy and a clear understanding of what motivates their colleagues as individuals above and beyond the traits of one generation or another. Communicating in the workplace can at times be a navigational nightmare. There are very distinct generations working together today and often conflicting with one another as they cross paths. There are four generations in the working environment today namely, the mature generation (1925-1945), Baby boomers(1946-1964),Generation X(1965-1979) and Generation Y(1980-2000). It is important for H.R. practitioners to understand the impact these historic events have had in shaping

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