Case Essay

519 Words3 Pages
1. Identify and discuss the key factors that led to the breakdown of industrial relations at HMSI. Although HMSI have good HR policies taking place, management failed to implement such HR polices creating a breakdown of industrial relations at HMSI. There were several incidents, according to the case study, that created a gap between workers and management such as the gift that employees rejected and was later directly transferred to their bank accounts. Management’s implementation of the movement sheet and strict leave policy, denying leaves even for some serious and emergency situation, as well favoritism and constant threat of termination when requesting shift changes contributed to the collapse of industrial relations. The attitude of the vice president was a great factor too. The Japanese Vice President behaved like a dictator and did not handle situations well (for instance kicking employee for being two minutes late or knocking cap off for being the wrong color). 2. Discuss the failures on the part of the Japanese and Indian managers that contributed to the present situation. The Japanese and Indian managers contributed to the present situation by not demonstrating respect or empathy for the employees and caring about their needs. They did not care for their grievances and refused to let top management know about such grievances. Since upper management did not know about employees grievances nothing was done to resolve the issues at hand. 3. What HRM strategy was being pursued by the management, and what factors led to its failure? The HRM strategy pursued, according the case study, was in “alignment with eh philosophy of the parent company in Japan.” It had certain beliefs including respect for individual differences and the "Three Joys" that it wanted to promote for all members (the joy of using, selling, and manufacturing high quality

More about Case Essay

Open Document