Business Communications Unit 4 - Business Btec Level 3

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Assessment Activity 4.1 P1: Describe the types of information used in your organisation, choosing one from each of the following categories: verbal, written, on screen, multi-media, web based. P1: Describe where each of these pieces of information has come from. P1: Describe what the purpose is of each of these types of information. For this task I will be I will define the five types of business information which are verbal, written, on screen, multi-media and web based. I will then give an example of how my chosen organisation applies this type of information within their business. For the following take I will be describing where I have gathered the information from (source). I will then correctly reference the source of which I had gathered my information followed by describing whether that the information that I have gathered Is from an internal or external source. Lastly, I will describe P1: Describe what the purpose is of each of these types of information. I have chosen the organisation of EE network service (a telecommunication service). T-Mobile and Orange (two major telecommunication services) have joined partnership and has become one mobile network operator and an internet service provider. EE is the best-selling telecommunications in the UK of which their services are provided to over 27 million customers. EE’s business is known for their new innovation of 4G mobile service which is a superfast fast network which covers 85 towns and cities across the UK. “We aim to deliver the UK’s best service, through our websites and customer service apps, over the phone and in-store.” This is the organisations current aims. The business also aims to sell goods such as mobile phones, tablets and also services, i.e., Mobile phone contracts (giving combined deals for buying a phone and calls services at a cheaper rate) to their customers
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