NAME: 3HRC Assessment Title of unit/s | Understanding Organisations and the Role of Human Resources | Unit No/s | 3HRC (HR) | Level | Foundation | Credit value | 4 | Assessment method | Written | Learning outcomes: 1. Understand the purpose of an organisation and its operating environment 2. Understand the structure, culture and functions of an organisation 3. Understand how HR/L&D activities support an organisation | Activity A new manager is starting in the organisation shortly. You have been asked to provide a written briefing note for this new-starter so that they can gain some understanding of the organisation in preparation for their start.The information you provide should include: * a list of what the organisation produces or the services that it offers to its customers * an identification of the main customers * the purpose and goals of the organisation * an analysis of a minimum of 4 external factors and their impact on the business activities of an organisation * the structure of the organisation that includes at least 4 functions * an explanation of how these different functions work together within the organisation to optimise performance * an identification of the culture of the organisation and 2 ways this affects operations * how 3 HR activities support the organisation’s strategy * 3 ways HR professionals support line managers and their staff | Assessment Criteria1.21.21.11.32.12.22.33.13.2 | Evidence to be producedBriefing note of approximately 2000 words | Assessment Criteria guidance: | AC 1.1 & AC 1.2 | Learners should briefly describe the purpose and goals of an identified organisation, its products and services and identify its customers.
To do this it will be necessary to review the actual customer data for the service in question for past periods. Customer service data helps identify the factors, both positive and negative, that influence new business. By understanding the relevant patterns and conditions it is possible to create new customer service delivery plans that maximise desired influences while minimising those that are undesirable. ASSESSMENT ACTIVITY 3: Describe the process for researching customer needs and analysing and interpreting the outcomes to establish business options and opportunities. Consideration of past performance and analysis of the new data and records currently held in the organisation will give
An organizational buy-in will be required to encourage managers to participate in these training events, and the company’s CEO requests that feedback be provided on the effectiveness of these sessions. This document will discuss the requirements, objectives, details, and measurable organizational value (MOV) of the compliance system rollout project. Project Scope The rollout process of the new compliance system involves the introduction of its operations, features, usability, and procedures not known to managers of the organization. The compliance system manages the entire customer compliance process within Soulmax Solutions. The introduction of a compliance system to existing company management personnel requires extensive training processes to describe its features, abilities, and usage intricacies (Stackpole, 2008).
ERR Task A Ai) Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this • Policies and procedures • External sources • Other handbooks Aii) once you have identified a reliable source of information. A) List three aspects of employment covered by law. • Data Protection • Health and safety At Work Act (1974) • National Minimum Wage Act (1998) B) List three main features of current employment legislation.
BUS 508 Final Exam Solutions http://www.homeworkwarehouse.com/downloads/bus-508-final-exam-solutions/ BUS 508 Final Exam Solutions Part #1 Question 1 Tactical planning is primarily the responsibility of ________. Question 2 Management is the process of achieving ________ through people and other resources. Question 3 A written explanation of an organization’s business intentions and aims is called a(n) ________. Question 4 The set of relationships that indicates who gives directions to whom and who reports to whom is known as the ________. Question 5 According to Maslow, an individual’s first priority is given to which level of need?
MT0822A Managing Organisational Performance Abstract The report I have compiled reports the importance of managing stake holders in The John Lewis Partnership Organisation, the primary stakeholders of JLP and the interests of each in the reduction of 25 call centres to two. This report will also cover the value of motivational models within the JLP and how employee needs are being met by in that organisation on Maslows hierarchy of needs model. Finally the report will cover the reasons for the change in the JLP and how this change can be managed in an organisation. Introduction The purpose of this report is to show the importance of managing stakeholders and their importance in an organisation, the value of motivational needs within an organisation and the reasons of organisational change. The report will also identify John Lewis's primary stakeholders, their level of interest and importance in the plans to replace 25 call centres with two.
You must cover communication that is verbal, written, on screen, multimedia and web based. Decide on the stakeholders it applies to and the purpose of the communication. Business Communications - Homework Task There are various types of information that are both used by and created by organisations all of which have their own purpose such as informing employees of internal activities or stakeholders of developments within the organisation. You have been placed in charge of improving communication of a large company in the city of London and have been asked to study a competitor in order to facilitate this. Using one of the companies from the list below think about the types of information that they produce why they may produce it and where they will get the information from.
HRM 420 Complete Course Training and Development Latest Click Link Below To Buy: http://hwcampus.com/shop/hrm-420-complete-course-training-development-latest/ Or Visit www.hwcampus.com HRM 420 Quiz Week 1 DeVry (TCO 1) Understanding intangible assets in a business setting is critical to human resource managers, especially those in training and development roles. According to Noe, our textbook author, there are four specific types of intangible assets we need to consider in our work as HRMs: human, intellectual, social, and customer capital. Which choice best describes intellectual capital? The attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that the company’s employees invest in their work The
Business Action Plan An action plan is established to help a business clarify a vision, helps ideas become reality, keeps assignments and who is responsible organized, and reveals what actions will take place and when the actions will begin and end. Therefore, learning team C has decided to create an action plan to make recommendations to management that will provide direction to enhance the outcome of shiftwork turnouts for employers. The assignment for week four consist of an action plan for which the team decided to implement a wellness program which will help rehabilitate, address concerns, lifestyle issues, articulate increased awareness, and understanding for shift workers wellness. This process has begun with an
A project charter describes what the project is and how a team will approach it, as well as listing the name of all stakeholders. “It is a critical component of the project management initiation and planning phases” (www.brighthubpm.com). The project charter is meant to lay the foundation of the project and it includes a statement of the business needs. “Each project begins with an idea, vision, or business opportunity and that is the starting point that must be associated with your organization’s business objectives” (www.brighthubpm.com). A project charter has four major purposes and those purposes are to authorize the project manager to proceed with the project, to help the team and sponsor develop a common understanding, to help the team and sponsor commit to the completion of the project, and to screen out poor projects (Kloppenborg, page 85).