* password encrypt your files, emails and computer. * store all sensitive information on a pen drive/ external storage device and keep it locked away. 2.2 Demonstrate practices that ensure security when storing and accessing information
Dalman has been visiting the operating locations and addressing manager operations concerns. Dalman has heard that other businesses have successfully used a team approach to managing with good results. Explain how self-managed teams could be used at Sandwich Blitz to allow Dalman more time to devote to growing the business. Switching to a self-managed team would empower location managers to solve small problems on a day-to-day basis and increase productivity. By assigning managers under Dalman and Lei’s level, the self managed teams would be better equipped to handle daily activates.
The reports should be only about the person concerned and should be signed and dated. Every care should be made to ensure that client records are stored securely and remain confidential. The Data Protection Act of 1998 has set a code of practice that all Social Care establishments must comply with. Within a client’s home environment records should ideally be kept in a secure, locked cupboard, out of sight from casual visitors. Establishments that have a number of clients should ensure that records are up-to-date and are kept in a locked filing cabinet, preferably in a secure office.
2.1- manual- at work all written documentation is stored alphabetically in locked offices. Our care plans have an ‘access to resident file’ form in the front which residents or their families fill in letting everybody know who is allowed to access the information. Electronic- documents stored electronically e.g. on a computer are protected by fire walls and anti-virus software as well as passwords which are changed on a regular basis and only authorised personnel have access to. 2.3- it is important that the records we have are kept up to date, complete, accurate, and legible to ensure that people are receiving the care and support that they need as their needs may change.
Unit 201 – Manage Own Performance In A Business Environment Section 1: understand how to plan work and be accountable to others and being 1.1 Outline guidelines, procedures codes of practice relevant to personal work. In the office where I work we have a book that must be signed as soon as I enter the building and when I leave that way my manager is aware who is in the building at a given time and when they leave either throughout the day or at the end of it. We also have to take regular short breaks as lots of computer work is involved so for health and safety reasons the breaks are necessary in case any impediment to eyesight may occur. We must also make sure any computers are turned off when they aren’t in use in case any confidential information in private documents are seen by somebody unauthorised to see the documents. 1.2 Explain the purpose of planning work, and being accountable to others for own work.
Evaluating Business Communication Leonard Clark BCOM230 Julie Boner July 26, 2011 Business communication play’s an essential role in managing and operating an organization. Managers, employees and owner have to be able to efficiently express their ideas and views to other people working in the organization or outside company shareholders. There are several kinds of communication systems accessible for people working in the business environment. Each system gives people an opportunity to decide how they will deliver their message and create specific communication styles for an assortment of recipients. The forms of business communication that my team selected to use was the inter office memo and the short report.
The policies and procedures are kept in a folder in the office so every member of staff can read them if they are unsure in any way. The policies and procedures are also in place to protect the company in case anything goes wrong. Examples of policies and procedures in the workplace are health and safety, risk assessment, person centred planning and the complaints procedure etc. Personal information is confidential and should be locked away in a cupboard, behind a locked door as required by the data protection act. If personal information is stored on a computer then it is important that the computer is secured with a password and the computer must also be kept behind a locked door.
Business Service Training Learner Guide BSBADM502B Manage meetings Tony Rocca May 13 SECTION 1: PREPARE FOR MEETINGS Assessment activity 1 1. What are the different types of formal meetings that might be held in a workplace and what purpose do they serve? * Performance reviews: to discuss a staff member’s performance with a view to improve on, and also to praise any achievements. * Productivity Meetings: to discuss with staff how to maximize profit through all areas of a business. * OHS Meetings: to discuss and action any issues concerning the well being of the staff and visitors.
Answer: A Explanation: A) The embedded HR unit assigns HR generalists directly to departments like sales and production to provide the localized human resource management assistance the departments need. If employees are unable to receive the HR assistance they need on a regular basis, then it would be appropriate for the firm to assign HR generalists to each department as a direct line to the HR department. Diff: 3 Page Ref: 6 AACSB: Reflective Thinking Chapter: 1 LO: 2 Skill: Critical
Certificate in Business Management Student enrolment number: EB1154306 Rachel Louise Sparkes I, Rachel Louise Sparkes, certify this is all my own work. Unit 2, Assignment 2 Question1, Using the Task Analysis model in section, write a task analysis for a position within your business. Answer 1, I choose the position of a Care Worker; Task | Knowledge | Skills | Aptitudes | Attitudes | To deliver personal care | Understand individual needs | Trained for specific tasks | | Respect | Provide Housekeeping duties | Of cleaning materials | Ability to use equipment efficiently | Cleaning | Attention to detail | Attend training courses | To improve | | Learning | Willingness to learn | Question 2, For the same position create a person specification Answer 2, Essential * Car driver & full clean UK driving licence * Good understanding and able to speak full English * Understanding of confidentiality * Willing to learn and complete relevant NVQ’s * Good time management skills * Ability to work under pressure Desirable * Previous care experience * Any care related qualifications * Understanding of safeguarding adults * Knowledge of CQC regulations Question 3, With reference to the notes on interview technique and interview sequence, state the skills and personal circumstances that you would wish to check, for applicants to the job in Q1 & Q2. Answer 3, When interviewing prospective carers I would look for specific skill in that person. They would include knowledge on current care standards and I would also like to know what their understanding was of dignity & respect, equal opportunities and confidentiality.