UNIT 16 UNDERSTANDING HOW TO HANDLE INFORMATION IN SOCIAL CARE SETTINGS. Understand requirements for handling information in social care settings. Identify legislation and codes of practice that relate to handling information in social care settings. The Data Protection Act 1998 is a piece of legislation which defines the law on processing dadt of people living in the UK. The data is set out in 8 principles Personal Data must protect fairly and lawfully, obtained for specific purpose and purpose given, all personal data must have accurate and kept up to date, must not be kept longer then it should, should be kept secure at all times all data must not be transferred to any other country outside the European Economic Area without adequate protection.
If complaints are not responded to by staff appropriately then the service and the service provider will not improve. 3.2 Identify the main points of agreed procedures for handling complaints All complaints whether the complaint is by the service user or family members are dealt with in the same way. There are important steps to follow when a complaint is made within my establishment. You must listen carefully whilst respecting them and what they are saying, you must be professional at all times and the discussion must be held in a room where
Case Study MEEDAC INC. ensures it complies with privacy legislation by locking all private information in the office safe also by having passwords on all staff computers. information stored can only be accessed by certain staff. At the start of employment every staff member is required to sign a confidentiality agreement form to state they will not divulge private information outside of the
Be relevant. Date and sign all records. Print your name. How to ensure records are stored securely Use locked filing cabinets with limited access to keys. Keep records in a secure room.
Ensure sensitive and private information is kept in a secure/locked drawers or cabinets when not in use. Electronic databases should be protected by adequate spy and virus software. Electronic files should be password protected. Information pertaining to individuals should only be shared on a ‘need to know’ basis. 2.
For example, working in a residential home if a client is on any type of record charts such as a fluid or food chart the files when completed must be put into a residents file and kept for a certain amount of time. 1.2- All information, however it is stored, is subject to the data protection act 1998, which covers medical records, social services records, credit information, local authority information and so on. Anything relating to a person, whether fact or opinion, is personal data. Anyone processing ersonal data must comply with the eight enforceable principles of good practice laid down in the data protection act 1998. These say data must be: Fairly and lawfully processed Processed for limited purposes Adequate, relevant and not excessive Accurate Not kept for longer than necessary Processed in accordance with the data's subject rights Kept secure Not transferred to countries without adequate protection All of the organisations responsible for inspecting quality in the delivery of social care in the UK also
when doing a handover or phone calls. Ensuring all records are stored correctly, making sure all data is destroyed appropriately for e.g. paper shredding, not removing records from the workplace, signing records out and returning records to
The physician cannot refuse for any reason. This is a right the patient is given. The Security rule protects an individual's electronic personal health information that is creates, receives, uses, or maintains the covered entity. Today most medical records, are held within a computer electronically, and this rules let the patient know that their information will not be exposed to anyone. This rule requires more administration being that computers get hacked daily.
If you ask for information about yourself, then your request will be handled under the Data Protection Act. Employees Policies & Procedures - To make sure that all records that are kept in the office are put away in a locked secure cabinet. And when you write out the daily report sheet in the Care Plan Book, make sure that the Care Plan Book is closed and not left open. Health and Social Care Act 2008 - requires us to publish a code that sets out the practice we will follow in obtaining, handling, using and disclosing confidential personal information. The 8 Principles of the Data Protection Act 1998 states the personal data must be : Processed fairly and lawfully Processed only for one or more specified and lawful purpose Adequate, relevant and not excessive for the purpose Accurate and kept up to date Kept for no longer than is necessary Processed in line with the rights of the individual Secure against accidental loss, destruction or damage and against unauthorized / unlawful processing Not transferred to countries outside the European economic area Outcome 2 Manual security storage systems are locked away - usually via lock and key in places such as locked cabinets,
Once something is written down or entered onto a computer it becomes a permanent record. It is for this reason that you must ensure that systems are in place to safeguard the information from being accessed by unauthorised persons. This might mean keeping written information in a locked cupboard or filing cabinet. With electronic data passwords and anti hacking software should be installed to prevent unauthorised access. When working in domiciliary care it is not always possible to keep information under