Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 9 Sections. Name: Stevie Jade Polkey Section 1: Using the telephone This section will help you to evidence Learning Outcome 1: Understand how to make and receive telephone calls. |Learning objective |Place in Assessment | |1.1 Describe the different features of telephone systems and how to use them |Question 1 Page 1 | |1.2 Describe how to follow organisational procedures when making and receiving telephone |Question 2 Page 2 | |calls | | |1.3 Explain the purpose of giving a positive image of self and own organisation |Question 2 Page 2 | 1.
Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. Name: Garry Bullock Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer |Learning objective |Place in Assessment | |1.1 Identify the main points of contracts of employment |Question 1 Page 1 | |1.2 Identify the main points of legislation affecting employers and employees |Question 2 Page 2 | |1.3 Identify where to find information on employment rights and responsibilities both |Question 3 Page 3 | |internally and externally | | |1.4 Describe how representative bodies can support the employee |Question 4 Page 3 | |1.5 Identify employer and employee responsibilities for equality and diversity in a business
Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 9 pages and is made up of 9 Sections. Name: Victoria Jayne Edwards Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used.
Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. * The first thing you need to do is save a copy of this document, either onto your computer or a disk * Then work through your Assessment, remembering to save your work regularly * When you’ve finished, print out a copy to keep for reference * Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. ------------------------------------------------- Name: Sophie Hodgson Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer Learning objective | Place in Assessment | 1.1 Identify the main points of contracts of employment | Question 1 Page 1 | 1.2 Identify the main points of legislation affecting employers and employees | Question 2 Page 2 | 1.3 Identify where to find information on employment rights and responsibilities both internally and externally | Question 3 Page 3 | 1.4 Describe how representative bodies can support the employee | Question 4 Page 3 | 1.5 Identify employer and employee responsibilities for equality and diversity in a business environment | Question 5 Page 3 | 1.6 Explain the benefits of making sure equality and diversity procedures are followed in a business environment | Question 6 Page 3 | 1. Identify four main points that would be included in a contract of employment.
Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. Name: Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer |Learning objective |Place in Assessment | |1.1 Identify the main points of contracts of employment |Question 1 Page 1 | |1.2 Identify the main points of legislation affecting employers and employees |Question 2 Page 2 | |1.3 Identify where to find information on employment rights and responsibilities both |Question 3 Page 3 | |internally and externally | | |1.4 Describe how representative bodies can support the employee |Question 4 Page 3 | |1.5 Identify employer and employee responsibilities for equality and diversity in a business |Question 5
Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. 1 The first thing you need to do is save a copy of this document, either onto your computer or a disk 2 Then work through your Assessment, remembering to save your work regularly 3 When you’ve finished, print out a copy to keep for reference 4 Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 9 Sections. Name: Kerry smithes Section 1: Using the telephone This section will help you to evidence Learning Outcome 1: Understand how to make and receive telephone calls. Learning objective|Place in Assessment| 1.1 Describe the different features of telephone systems and how to use them|Question 1 Page 1| 1.2 Describe how to follow organisational procedures when making and receiving telephone calls|Question 2 Page 2| 1.3 Explain the purpose of giving a positive image of self and own organisation|Question 2 Page 2| 1.
Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 8 pages and is made up of 7 Sections. Name: Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment.
A. an actuator arm 9. A student writes a report using a word processor, saving the report in a file called my_report. The student stores the file on his laptop hard disk drive. Later, he posts the file on a file-sharing site for a classmate to review the report. Then, he copies an updated version of the file to a flash drive to submit it to his instructor.
Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. Name: Samantha Smith Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer |Learning objective |Place in Assessment | |1.1 Identify the main points of contracts of employment |Question 1 Page 1 | |1.2 Identify the main points of legislation affecting employers and employees |Question 2 Page 2 | |1.3 Identify where to find information on employment rights and responsibilities both internally|Question 3 Page 3 | |and externally | | |1.4 Describe how representative bodies can support the employee |Question 4 Page 3 | |1.5 Identify employer and employee responsibilities for equality and
Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. Name: Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer |Learning objective |Place in Assessment | |1.1 Identify the main points of contracts of employment |Question 1 Page 1 | |1.2 Identify the main points of legislation affecting employers and employees |Question 2 Page 2 | |1.3 Identify where to find information on employment rights and responsibilities both |Question 3 Page 3 | |internally and externally | | |1.4 Describe how representative bodies can support the employee |Question 4 Page 3 | |1.5 Identify employer and employee responsibilities for equality and diversity in a business |Question 5