Balance Scorecard Essay

855 Words4 Pages
Module 1 Case Assignment BUS 499 BALANCE SCORECARD I believe that Cattaraugus County Rehabilitation Center (CCRC) had done an effective job of implementing a balance scorecard (BSC) approach in a fashion that reflects their organizational mission and vision. Although the BSC method has been used in the for-profit organizations for many years I believe that the CCRC has made a significant effort to ensure that it works for their organization. There was a lot of push back from the people who work at the center when it was first introduced, they believed it was just another quick-witted approach that would just fail, but as the new director of strategic management began to slowly improve the ability of the management to take a closer look and to start facilitating the implementation of BSC method to their organization. Since the BSC wasn’t designed for the not-for-profit rehabilitation center, it had to work quite a bit to try and incorporate the BSC in order for the organization to adapt quickly. CCRC has seen great benefits from adapting the BSC to the center but the greatest benefit maybe that many personnel within the center have noticed how much more encompassing that the strategic planning is and not solely focusing at a long-term plan. They now understand that is it necessary to become aligned with each area of the Center with overall strategic objectives for each. The Center has begun to focus on the importance of interrelationships among the perspectives in the BSC and has enabled workers within the Center to see things they had not thought about in the past and relate them to act more responsibly and effectively. The centre has as its objective in this focus area the objective to increase staff competencies, provide personal growth opportunities to employees, promote, train and practice corporate values, among others. Another
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