Assignment 2: Appropriate Technology Affect The Communication Process

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Communication and Crisis Sherean Hollandsworth HCS 320 September 30, 2013 Debbie Hunt Communication and Crisis In this scenario, I am the director of the regional Emergency Management Office. I am going to make sure that I get a team together that will communicate outside and inside the organization during this crisis situation. I will explain the possible challenges and advantages connected with communicating with the organization, the public, and the private sectors about the water contamination. I will also explain the differences in the communication processes used in this situation. The team and I will make sure that the appropriate technology would be used. An example of appropriate technology would be the social media, which will affect the communication process during this crisis situation. The following is my announcement to the media, hello, I am Sherean Hollandsworth and I received information concerning the public water supply to the area towns. The water supply that has become contaminated with a life-threatening biological agent. The water…show more content…
One way is to have a role of global media coverage that will handle the information about the contaminated water in the area towns. The one effect of the globalization of communication is that reports from the media about the crisis situation can make the government react to the outcome of the media coverage. The way in which the media has to put information out to the public has become an issue of importance itself (Ale, Kersten, Voort, Vos, & Zoeteman, 2010). My team and I can deny any of the false information that the media is putting out, and provide accurate information, which would help keep the public from panicking. These technologies can be used to improve the communication with my team and increase the public trust that the situation is getting

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