This parasite was not an immediate threat to healthy people of Scotchwood but to the people already sick with diseases causing weakened immune systems. Anderson et al v. Pacific Gas and Electric and Jones v. Scotchwood both dealt with cases having to do with water contamination causing harm to citizens. A big difference between the two is that Scotchwood did not do anything really negligent and tried to make all citizens of their town aware of the parasites in the water. Pacific Gas and Electric dumped all the chemicals secretly and illegally into ponds with full knowledge they were contaminating the water they were dumping into. PG&E dumped so many gallons of chemical waste into the water that the hexavalent chromium 6 levels were 10 times the legal limit in the water.
Lawanda Brown LS 312-01 Ethics and the Legal Environment Assignment 4: Amtrak Case Study Professor Clyde Craig October 13, 2013 The Wreck of Amtrak’s Sunset Limited was an accident due to poor judgment and human error. People who use public transportation either to go to work or for personal reasons are stakeholders. When corporations do not take care of difficult situations in a timely and proper manner the CSR creates bigger problems.” CSR is a business practice that demands that business organizations look to the effect their decisions have on multiple stakeholders.”(eGuide 2013, pg 3). In the case study of Amtrak the crew members, passengers, mariners, perhaps the communities where the tragedy happen, and the places where Amtrak provides service is all stakeholders. The stakeholders in this case was to have a safe trip while the interest for the crewmembers was not to have anything go wrong that could cost them financially.
Ms. Li was at some fault of the accident happening because she was stopped in the street and caused immediate hazard for other drivers. The driver that was at most fault was the defendant Mr. Phillips because he was going way to fast and ran a yellow light. Originally the court found that Ms. Li was contributory negligent due to her part in the accident happening. Later the court found that under the new doctrine, Mr. Philips (Yellow cab Company) would have to be liable for his portion of the accident. Facts: In 1968 Nga Li (P) was struck on the right rear of her automobile by Robert Phillips, an employee of Yellow Cab Company (D).
Therefore companies should remember to treat each customer with respect, regardless of how much money they are spending, because they never know if in the future the customer might make a larger purchase (Gibson, 2012, p. 15), or perhaps spread the word to a friend or family member who might spend significantly more money with the company. In any case, in order for companies to succeed they must find a way to make sure that their customers are satisfied and happy with their services. So that we can better understand how customer service works we will examine the role of the customer service representatives (CSR’s), the tiered service system, and the five critical skills and competencies a customer service representative must have. The role of the customer
The CEO had appointed Harry as a plant manager and was happy with the progress Harry had made at the plant. When Stanton approached Harry with the problem of defective cables, Harry instructed Stanton to ignore the problem. This instance shows that Harry is an egoistic individual who cares only about the bottom line and is striving for operation excellence while overlooking product quality and integrity. His values are in line with the CEO; his goal is to make a profit for the company. On the other hand, even after two days of deliberation, Stanton was still in a dilemma regarding how to handle the defective cable batch situation.
To prove that the broke up there is a quote from the novel (pg. # 141) “ Dear Sandra, guess what! Andy and Keisha broke up the other night.” You can see that many things were going wrong for Andy; he felt that he didn’t have any one anymore. Andy had a great deal of pain and guilt. He felt guilty because he thought is was his fault that Rob died in the car accident.
Without customers, there is no business and this will hurt this large company in the long-term. Not only is it right for the company to give more consideration to their employee’s desires but it will also contribute to the bottom line. Their customer will know the value of their company and employees will be more productive in what they do and proud of who they work for. Wal-Mart makes an average of $245 billion in revenues; therefore they have the resources to treat employees fairly. It is important for their corporation to take care of their workers and have a reputation of treating them fairly, which is important to the customers.
When looking at the bottom line, this practice takes an employee away from working the register or counter as well as increases the costs associated with providing goods for no profit. As a manager, I support Kudler’s practice of offering the samples. I see that it makes the customers happy and our employees get to know members within the community. The event offers more social interaction than a traditional grocery store could offer. Although it may cost most to staff this event, my values and ethics tell me I should concentrate on what is most beneficial to my employees and my customers.
Whether physical or virtual, our critical infrastructures are the networks, systems, and assets that are vital to the United States. If these critical infrastructures are destroyed or incapacitated, it would have a debilitating effect on our national public health and safety, national economic security, and our overall security. How the DHS engage private enterprises in the protection of critical infrastructure and key resources (CIKR). The Department of Homeland Security is ready to help public, private, and government sectors prepare and recover from any catastrophic event that may occur across the United States. They conduct assessments within communities in regards to the infrastructure to help businesses and local government officials decide where the resources are needed to enhance security prior to events and recovery after an event.
Sajina Adhikari| Management Chapter five Social Responsibility and Managerial Ethics Case Study - Not Just Another Outdoor Company Sajina Adhikari 47 out of 50 1. Social responsibility refers to the duties of any organization, which comprises of more than just economic obligations, but also actions and policies for the betterment of the society. Not all companies are socially responsible as most businesses only aim to maximize profits or only follow the legal approach (only obeying rules and regulations of the law). Here, Nau’s business approaches the socioeconomic view of social responsibility. They believe that all companies are responsible in bringing positive changes in the society as well as the natural environment.