M1 Tess Ryan 40046771 Melissa Bridge Introduction: Virgin Atlantic is vertically integrated is organised as a business by having higy quality leadership as customers are central to their success. Within Virgin Atlantic, they have long haul pilots, product designers and catering experts, fuel analysts, contact centre agents, aircraft leasing managers - all to gaurentee make sure Virgin Atlantic is organised in a hard-working, honest and open environment. As well as being set up with excellent customer services for the business and leisure travellers, as well as setting new standards for the rest of the industry to follow. The financial strategy is to ensure they offer the best business product in the air, grow our leisure business even further, and run an efficient but effective global airline in order to make a profit. Whereas Thomas Cook is a vertically integrated as well as a horizontally integrated company as they merged with my travel and co-op travel which joined together in an attempt to save in costs and make the companies more profitable as well as having tour operators, travel agents, airlines and hotels in which makes them vertically integrated.
The leadership of each company had a strategic vision and put the processes in-place to achieve their goal. The companies were able to provide customers a superior product with service to match. The company’s leadership was able to provide positive impact in each area to make their organization successful. Each of the companies has remained there because they continue to be innovative and spread this attitude throughout their organizations. It is safe to assume that as long as each company continues to operate this way their competition will always be looking
Current Trends in Business Communication Danyiel Brown COM/285 University of Phoenix June 09, 2011 Monica Neloms Current Trends in Business Communication Communication will always be used as a skill in the workforce. No matter field of work you choose, whether you are a director, manager, secretary, or CEO of a company, you will have to communicate in some way to accomplish any of these job duties. Having very good communication skills is the key to being very successful. Knowing how to communicate a message effectively, clear, complete and correct is the only way you can get your point across successfully. This paper will attempt to describe the current trends in business communication today.
What roles do managers and leaders play in today’s environment? There is a direct connection between the way people view their managers and the way they perform. Strong leadership is imperative for shaping an organization into a force that serves as a sustainable business advantage (Kumle, 2006). On the other hand, management is the process of working with people and resources to accomplish organizational goals. Great managers do those thing both effectively and efficiently (Bateman and Snell, 2009).
3). Human resources’ goal and strategy is to provide the employee impartial treatment, evaluations that prove fairness with consistency in support of creative talent through continued training and development. Support demonstrated to employees encourages good “attitudes towards authority, norms of interpersonal interaction, labour–management relationships, social norms of individual or group behaviour, and [respected] professional standards” according to Harzing & Ruysseveldt (2010, p. 22). This becomes central to the success of an organization and the creation of stakeholders believing and entrusting the value of the organization. The alignment of human resources’ strategy with the organizations, balances the strength of LG among its global
They are the foundation for every business decision we make. We are committed to delivering sustained growth through empowered people acting responsibly and building trust. Sustained growth is fundamental to motivating and measuring our success. Empowered people means we have the freedom to act and think in ways that we feel will get the job done, while adhering to processes that ensure proper governance and being mindful of company needs beyond our own. Responsibility and trust form the foundation for healthy growth.
Therefore building a highly loyal customer base should be the foundation of your basic business strategy. ALL has a group of loyal customers. And it is the most important
The success of the hotel depended upon these three things working in perfect harmony together. Mark placed major focus on the people aspect in order to yield the results he wanted at every angle. Placing emphasis on people led the hotel to focus on hiring individuals that shared the same values. People who care and respect others, who smile naturally, who seek a long term relationship and those who have talent for the job. The
Management Interview Paper HCS 413 Angie Wellman May 23, 2011 Successful organizations have already implemented methods when it is concerning internal and external services. The correlations between these two services are accomplished when each services knows what to be expected from them at the very beginning. To be accomplished and profitable in this coordination, both internal and external services need to understand the importance of communication. Communication between the employees of each service and their organization along with each other. Having good coordination of services all parties involved must have a good working relationship, have the same goals, knowledge, and working respect for
The key to their business strategy was to provide an unparalleled service, which requires a high level of employee commitment and responsibility. According to company handbook, employees are important as guests. The hotel president wants to make the Portman the most fulfilling and fun place to work. They want to be the best employer in the town and work in a way that helps each person to grow personally and professionally. Portman hotel tried to increase employee commitment by calling each of them an associate.