Nightingale is accredited with Joint Commission accreditation. Along with this accreditation comes the responsibility to comply with the standards that Joint Commission has detailed in their requirements. Joint Commission’s role is to assist healthcare organizations to measure, assess, and improve their performance. These standards concentrate on the facility’s safety, quality service, and patient care. Joint Commission has laid out a strategic and detailed set of expectations that hospitals and other healthcare organizations can use to ensure they are in compliance with health laws.
One of the human skills that a good Administrative Medical Assistant needs to have is people skills. Working as an Administrative Medical Assistant, you have to know what you are doing when you are doing your job and you need to be able to communicate with the patients and your coworkers without getting angry when a situation arises. People skills are very important and need to be strong and on point because you are dealing with people on a daily basis. Being able to communicate with patients can make their visit easier and can help you accomplish more in the time during their appointment. Knowing how to communicate is important because there will be times that you have to deal with situations like when a patient calls or comes in to the office and they are upset and taking their anger out on you.
The function of this committee is to plan, organize, coordinate, and manage the acquisition process. Appointing a project manager with strong communication, organizational skills, and strong leadership abilities is crucial to the project. Most likely the CIO of the organization is asked to head the project; however, physician, and nurses with training in informatics are called on to lead the clinical system acquisition and implementation of the project. These individuals are known as the medical and nursing informatics officers and information management process to the project. Regardless of the background of the project manager, he or she should bring passion, interest, time, strong interpersonal skills, communication skills, and project management skills.
This paper will discuss the need for CDSS in the health sector particularly on clinical tasks. CDSS can provide support to clinicians at various stages in the care process, from preventive care through diagnosis and treatment to monitoring and follow-up. EFFECTIVENESS OF CLINICAL DECISION SUPPORT SYSTEMS Diagnostic assistance Based on the patient’s data and the system’s knowledge base, CDSS can
A senior person will also check your work and will be there for guidance if any conflict of interest occurs. A senior person is there to consult if a situation arises that you are unsure of. They will make you aware of performance standards, your responsibilities, your level of authority and the policies, procedures and strategies used to support and uphold the standards of the practice. As a medical receptionist, you are often the first point of contact with a patient. It is extremely important to build a good relationship with the patients who attend the practice.
We have to prioritize the treatment for the patient according to his or her condition. When we work under the hospital’s policies and protocols, it helps health care personnel to stay within their professional boundary and prevent from potential risks. During patient care; after we obtain information about critical situations, which we have to respond to it very quickly, and cautiously. Every second is important for the best outcome of the patient during critical situations. Sometimes, it is very difficult to deal with some situations, but we can always get help, support, and guidance from our coworkers and superior health people.
However, when speaking to a client, using jargon and medical terms can be considered as inappropriate and confusing for the people involved. When Patients come into a hospital, they are concerned with their health and they would want to know as much information as a nurse can give them. By using the correct language, and knowing how much information to divulge, a nurse can positively contribute to the care of their client. (Wright, Lorraine M.; Leahey, Maureen. 2009).
This role interacts with everyone in the organization. The HR in small organizations may take full responsibility for all human resource activities. Whereas in others, it may share the roles and responsibilities of other departments such as the finance or administration (hrmbusiness, 2007-2011). In a healthcare organization such as a hospital the human resources department works with other departments. One of the most important roles of Human Resource Managemnt is recruiting the right kind of individuals to join the team.
Factors such as age, gender, race, and educational background can affect the way one must communicate with another. The words used, the nonverbal gestures, such as eye contact or touch, and even one’s tone of voice can affect how a patient perceives the information that the nurse is providing. According to Williams, “Healthcare communication involves an effective line of communication between medical professionals, clients and the patient. An essential component of patient healthcare providers’ communication is the ability to provide information that can improve patient understanding. Effective communication between patients and healthcare providers is a critical element to quality healthcare” (Healthcare Communication).
There are several obstacles that may influence a change to an electronic medical record. One is if the workers do not want the change to happen (Boonstra & Broekhuis, 2010). However, if there are key people seen as important that support the change the process will be easier. Other factors that affect change is the ability to change and a willingness to change (Boonstra & Broekhuis, 2010). Management must give the employees the tools needed to overcome this obstacle.